Customer Testimonials

Very helpful.

Super friendly and helpful staff - were very accommodating and patient with me when I started out - so - no biking snobbery like I've encountered elsewhere - and they play pretty awesome tunes in the store.

Jeremy and his team are very helpful.

Great store. Great assistance

great service and kindness

Wonderful products, bikes, and service! Joe Howard is the best and a gem for Bike Mart to have!!! So glad Joe is now at the Preston Hollow location. I will always support local and Bike Mart! Now get me my pre-ordered 2022 Sworks SL7!!! Ordered a 2021 and now 2022! I’ll keep waiting.

Great staff, great service, excellent product selection

The people are the best thing to your store. Everyone is upbeat, friendly and knowledgeable. They helped me coming in and leaving. Will recommend your company to everyone. Thank you

Glad to have a great LBS in the neighborhood. Stopped in for a headset part and the mechanic hooked me up in minutes.

Ryan did an awesome job finding me the perfect bike and getting me suited up for my new ride.

Great service and pricing. All my questions were answered and we were happy with the purchase.

Excellent service. Felt like I received great advice and had quick turnaround with great results! Thanks Bike Mart

Staff were well informed and offered some excellent advice. Ryan even helped fit me on my bike, free charge after getting my bike tuned up. Really love the team, and definitely will be coming back; hopefully joining some group rides in the spring.

Everyone there is passionate and non judgemental. They make sure your bike is properly serviced efficiently with the right parts

Friendly staff and transparent pricing for servicing bike.

Knowledgeable service and selection

Davis was very helpful!

Pete is the best! Enough said.

I'm currently a truck driver OTR, one day I noticed another driver with one of these folding bikes, I fell in love with this bike at first sight. Just the right size to fit into my truck space passenger side between the dashboard and front seat perfect fit.. Love the bike, its very comfortable to ride love its uniqueness not to big or too small. Its so portable i'll be enjoying for years to come.

First off, I was very impressed with the young gentleman who helped me decide on a new bike. He struck me as having a good grasp on the various (hybrid) models in terms of specific knowledge, function and suitability to my interests. For this buy, I traded in an older bike. Although the trade in value was below that which the bike would draw in a private sell, I was offered a fair and reasonable offer and I took it.

Last thoughts. When I picked up the bike I purchased some accessories and the service department installed gratis. Not necessary, but much appreciated.

Overall, I was very impressed with the store and its staff, both sales and service. I live in Tyler, so it was a bit of a drive; however, it was definitely worth it.

Friendly knowledgeable staff. Good selection of accessories.

A friendly and knowledgeable staff that always makes me feel welcome. I feel like a family member. Thanks for being a part of the community.

Everything. Ryan was especially helpful

Special thanks to The Wolf

Brought my MTB in for a tuneup and service. Tyler kept me informed throughout the process letting me know when he had to order parts and when he thought my bike would be ready. Prices are fair and the staff is friendly.

Staff is very knowledgeable and helpful.

Customer service is very knowledgeable and bike mart has the best selection of bikes it’s my favorite store.

Very Satisfied with the treatment and explanations in the matter.

Thanks guys

Friendly, helpful, and knowledgeable! What more could you ask for.....

Attentive and helpful.