Customer Testimonials

Andy was very helpful

The staff are brilliant and helpful.

Team member provided good advice and room time to check and co firm he was recommending the right part

Quick, easy purchase. Hassle free

Great product and great service.

Very helpful and friendly staff! Great products

Knowledgeable service

Great honest advice

Fast service, friendly staff.

Great open area shop with friendly knowledgeable staff.

Great gear and great service

The guys were very helpful and the service was fantastic (and surprisingly speedy). It’s like I have a new bike now!!! This service has given the old girl more life I’m very grateful, bike and owner 😜 Thank you so much. First name removed

Well organised have a good range of parts and accessories and provide a good service

Available stock. Customer service and reassurance in acquiring right parts to purchase.

Brilliant service since purchasing my bike, outstanding after service and always listen and look after you! I would highly highly recommend to anyone wanting to buy a bike or simply ask for advice. Thank you, First name removed.

Helpful, knowledgeable staff

Jeremy is the man. Best customer service

Staff very helpful, friendly and knowledgeable

Staff and Bikes are great.

Knowledgeable salesperson and very genuine about biking

Staff always friendly and helpful

Good store layout, prompt service and had what I wanted.

Products are in very good price and service is very nice. Personally I like service I get from the guys at Osborn Park WA

Nice designed products I own a SL9 Madone love the bike

Zander is an awesome shop assistant. Jimmy Lollygobbler is also rad.

The guys at Trek are always super helpful and knowledgeable, I’ve been multiple times and every time has been positive. This is my go-to bike shop as they always do everything they can to help. Thanks and keep it up!

Friendly and professional service and help.

They are good guys really helpful with what they have in store. 😊👍

Jimmy at Belmont goes over and above to serve, even helping someone as far away as Dunsborough.
He knows his geometry inside out, has an excellent, meticulous attention to detail (even picking up on a few small changes 'not quite right' required for the bike on pick up) and helped me learn how to use the features of my Checkpoint.
He carefully and patiently went through which extra products I needed depending on how I was going to use it and really went the extra mile.
Jimmy is an asset to the store. :)

Very timely. I wasn’t sure what level of service was needed and called to check, was told that my bike would be assessed and only what was needed would be done. Friendly and helpful staff. Thanks!