- Phone: 08 9277 9181
Customer Testimonials
Good communication. good service.
Super friendly and helpful team
The ability to book a service within 48hrs most times. Their attention to details is high. With a professional check over some items done as was doing an interstate bike trip.
My high end race bike was not a Trek but had more confidence than the WA dealer.
Friendly and knowledgeable staff, fast turnarond and a can do attitude to bike servicing. Pricing of serving is excellent and they take care when working on the bike.
Your products are adequate.
Although staffing must be a problem, the staff on duty are as positive, friendly, open to a chat and generally most helpful - even to the extent of being pushy on product ( a good thing )!
Very happy.
Matt & and his team are are extremely knowledgeable and competent
Excellent customer service
Top quality products and excellent knowledgeable service
Alway great service from friendly staff
Service is amazing, feel like part of the company rather than just a number. Reasonably priced and just so easy to deal with.
Knowledgeable customer service
Jimmy is your best asset,patient and informative
Professional helpful staff, well setout stores easy to find what your looking for.
Quality bikes
The staff are always very helpful and knowledgeable
Have generally been happy with the quality of Trek products over the years and the staff have generally been pretty helpful when required
Good product, great people and easy to deal with
Good quality and great service.
Product quality and excellent support
Customer service at your Belmont store was excellent.
Great customer service. Matt (Belmont store) was very helpful
Quality bikes and after sales service
Very knowledgeable, friendly experience. Very happy
Very informative staff that were able to let me know more about a bike. Quick service to get me back out there
The friendly staff
Great attitude towards customers,I felt very comfortable in the shop,Alex and the technician I think his name was Wally went out of their way to chase up my bike that went missing in transit.on my arrival Wally talked me through all the technical components and then he went on to the set up of the bike. After all that he helped me to program my phone to the trek app.Well done team I will be back. Regards First name removed
Good Service, Detailed Information about the quote to repair before starting.. quick turn around. And my bike looked new again 😁.
Customer focused and a fair price
Matt was incredibly helpful, he helped me get all the necessary accessories and pieces for my bike and his overall knowledge was great! Made me feel very confident and excited to get out on my new bike.
Great bikes and knowledgeable staff.

Great customer service,very helpful