Customer Testimonials

Location.

The whole team from start to finish went above and beyond!!!!! Thank you for taking care of me.

Very happy with the process. This is our third camper we have bought. And we have bought from a few different dealers.

The sales team was not overly pushy.
We got $3,000 over what we were hoping to get on our trade, we were up front and stated exactly what we wanted after researching the price and your sales team was incredibly reasonable.

When it came to touring the camper, it was a smooth process. No one was pushy about adding any thing extra.

When it came to financing it was super smooth.
I LOVED that when the finance guy explained the warrenties and we stated no and why, he took know for any answer, read the room and understood we were experienced campers and wasn’t pushy.

I really loved the quality of the selection of campers from used to new.
We bounced between 4 different campers before settling on a used Cherokee Grey Wolf that still looked brand new. The price was competitive market wise so we didn’t feel the need to haggle back and forth over pricing which was so lovely.

10/10 Will be back when we inevitably get a new camper down the road. I cannot express how seem less and wonderful this process was

-The Flegals

Very friendly people that treated us like we were their #1 priority.

Professional services by Shawn Robbie

I had an issue but Tonia made it right

All the staff at General RV were very friendly and helpful.

Complete explanation of what was needed and
what had been done.
Did not feel rushed.

They have provided great service. My dealership was Campers Inn Toms River and their service was awful. At purchase there were several items that needed to be addressed. After 5 months ("Waiting for a part") they did nothing and scratched the furnace cover and replaced it but didn't paint it. If I hadn't noticed, who knows what would happen. General RV is more than an hour extra drive but more than worth it.

Kevin was great we enjoyed working with him

Super fast turn around on fixing my issue.

Brendan was awesome. Showed us lots of trailers…over and over again. He wanted to make sure we got what we wanted. And Dan in finance was great!

Shawn

We have bought 3 motorhomes from the Ocala
Dealership each time has been a great experience.

They give professional service and always worked
With us giving the best price in the industry.

Lori is very professional.

Brian was very easy to work with was genuinely interested in our needs. Chris the finance guy was very helpful and the girls at the front desk were very welcoming and helpful.

Everybody is friendly and helpful on our last two purchases. Whether it was the trade-in or the new purchase current purchase, I’m happy with just was there was a couple more options I wanna known about but since it was at a different location, I didn’t notice. yes I would recommend to anybody. My son-in-law is currently trying to work out a deal with you. Hopefully, we get a gift card so we can all go out to dinner if he makes a purchase.

Called that day to fix my hot water tank . They got me in and fixed it within an hour .thank you so much

I am aways treated very well and Richard is an outstanding customer service representative. General RV has been very responsive no matter whether it is warranty work or upgrades. I am extremely satisfied with all aspects of service and support that General RV has continued to provide me over the past few years.

Possible experience getting initial warranty issues fixed.

I had experience with sales, service and admin at three different locations. All were very customer focused

Nikki as always was awesome. We brought our coach in because someone broke our side window. After I brought it in and dropped it off, Nikki realized that our driver slide out wasn’t aligned. We never caught this and sure glad Nikki did. Along with the window replacement they realigned the slide out. We love dealing with Nikki and General RV in Ashland

Informed about all the work done and love the courtesy Rv check up

My service consultant kept me up to date on the process of my repairs and let me know the time lines we were working with. My coach was actually finished ahead of schedule even though the part was not in stock and there was a need to retrieve it from a different location. There a cook out for lunch with burgers, sausages, and other items. Very tasty!

The salesman, loyal, was fantastic.
I had been in two times previously and couldn't find the perfect RV. He texted me and said he found the perfect RV and it was so I bought it the next day

Salesman did a very good job the service department. The people I met were fantastic. The guy doing the walk-through did a great job and I think I ended up with a pretty good deal.

The girl who helped us was awesome and the mechanics knew what they were doing

I was able to get the parts for our RV without dekay

We needed some parts and Frank helped us. He was really good to work with and very patient.

We like the people in the service dept. the only thing I can’t understand is why they don’t seem to stock any parts.