Customer Testimonials
Great customer service every time for the 25 years I have had Griffith!
Reliable service
Local and friendly.
Always helpful when I have called. Everything is very streamlined and easy to figure out online. We have always been pleased with service
I called for a delivery and indicated I would be out of town. Griffith Energy delivered and made sure my gate was closed when completed.
Thank you,
The staff is very knowledgeable and friendly. They care about your needs.
The filling of the propane tank is on a regular schedule.
As long as the prices stay low we are goo. I own my tanks so I shop around.
You always come out if I need a fill up.
Usually pretty good. No complaints
02-23-2021-PCM-Talked to Name removed gave survey a 10 because he had good service and he was not there and they did a good job without him-
02-18-2021-PCM-Talked to First name removed gave survey a 10 because he is a new customer and wants to wait to answer that-
The people are always courteous and professional. Deliveries are always timely and when I needed my line changed Derek did an outstanding job.
Competitive pricing on annual contracts and reliable delivery service.
Fast delivery
We have automatic fill, so we never worry about running out! Wonderful service!
I like the fact I don't have to worry about heat
Friendly and knowledgeable staff.
We feel like you aren’t the typical corporate company and that you actually care about your customers. I have been with Griffith for many years and have never dealt with more pleasant employees. Thank you!
They are very prompt on their deliveries and the customer service has always gone above and beyond in any help or questions.
They are very nice and helpful on the phone
Very thorough
Your people are always courteous and do their job in a timely manner, We have never been let down by you folks. Once when we ran out of gas, someone delivered enough to hold us until they could get here to fill our tank.
the friendly people
Everyone has been very helpful
The service was outstanding, from dealing with the office to the men who came deliver the new tank and fill it.
Customer service.when ordering.
Josh is so accommodating and helpful. All the employees at Griffith are just great to work with! The customer service is #1. They installed a new boiler in our home. The whole thing was a positive experience. So glad we switched to Griffith in 2019!
Personal service help from Woohull office.

Shelly Carl is a fantastic Customer Service professional. She truly cares about her customers and treats me like a favorite family member. I can count on her to quickly and accurately fix any computer glitches in the delivery schedule or invoicing. Shelly is one of the primary reasons that I have been a loyal customer for over 25 years. Greg Green