Customer Testimonials
Never have to worry about running out. Very prompt!
You folks always give us the best in treatment, in person and on the phone. Thanks!
Home town business, always glad to help, friendly
You do a great job.
Great service
Prompt, efficient, friendly
They are efficient, innovative, and dedicated.
Many of my neighbors use other companies but I am committed to Griffith Energy for all the ways they have gone above and beyond in their customer service!
AND the phone staff is courteous and knowledgeable when I call.
it is ok
Service tech and person on phone were very nice and helpful
Called to order propane and it was delivered the next day.
Service was very quick
Easy to work with. Pleasant and quick to deliver.
Always there when needed. Never have to worry about running out of fuel
Friendly
Griffith Energy has serviced me well for several years, keeping my propane tank full through each winter. They made a deal with the local fish and game club to save us some money. The pre-buy contract also serves to control costs. Thanks.
Delivery is in a timely manner and it’s nice to have the prepay option when cost are low and you can lock in the price for future use.
Reliabilty
Price of fuel oil and propane as I price match every year, to early for that right now 2022 as prices are not out yet. The staff at Big Flats and Woodhull are always a pleasure to speak with and professional. The delivery drivers are professional and pleasant. I have always received a bill by mail except this year, I am not sure what is going on with that and yes it was reported and get the propane by E-mail which is better than nothing.
Painless service, never a issue prices are high but so is everything else thanks to our anti American president
Cost and availability
Our propane delivery was on time and our delivery man found an issue with a line. He called service and had a tech on site, fixed the line with in an hour!
Great customer service
I called for a bottle refill and they were able to respond within a few days. The driver showed up on time and was courteous and kind enough to answer a couple of my question concerning future deliveries.
They are very helpful every time I call
Always get great help when calling for propane. And delivery is always timely.
Manager called and clarified some previously unclear information on pricing.
The office folks are super friendly and pleasant! Always willing to help when I call and have never had any issues with the company. Been very pleased for many years with Griffith in Woodhull!
Great customer service!
I was very grateful to have a live person to talk to - Tracy was great. She respectfully listened to my concern and dealt with the issue efficiently with a resolution the same day. Thank you for your attention to the matter; it was appreciated. S Barr

Lower prices than other energy companies.scheduled service in a timely fashion.