Customer Testimonials
Your visits to my house for propane delivery are automatic. Drivers are in and out quickly and they leave an itemized bill.
Once, when my tank ran low, they were here in about an hour to take care of the problem. My 93 year old mother and I woke up to 53 degrees in my home and were at a comfortable temperature within 2 hours.
Excellent service in all respects!
Propane. Priced right delivery as required no problems
Automatic delivery
In all the years I have never run out of propane. They have consistent deliveries. We have been a customer since November of 1984. They do a great job.
excellent company, excellent, service
When I call you answer and service arrives quickly.
I have been a customer of Phelps Sungas for many years. The staff in the office as well as the drivers have always been courteous and answer questions if I have them. I would not use anything else for my heating, cooking, clothes drying needs. And I would not use any other Company.
Worry free, dependable, professional.
Timely delivery, I don’t have to think about or worry about running out of propane.
Your company always works with people in need and you're always there for them
Customer service is great.
timeliness
Friendly snd reliable service.
I like automatic delivery. I don’t have to keep track of propane level and call when more needed
we had a gas leak and Phelps Sungas replied promptly and helped us
I like the membership cards, and the 8 cents a gallon break. also, the attendants are very nice. I'm handicapped and they are always happy to pump my gas for me. I'm not sure if they do this at your other stations; but many thanks to the attendants at your Seneca Falls location. I would really be in trouble without them.
Service by Jake and Katherine were spot on and just as you would expect from a professional organization. Thank you.
Professional attitude and friendly customer service.
When I asked about an early discount offer that I was unable to fulfill online, the customer service representative handled it quickly.
We've been customers for over 50 years and have appreciated your dependability.
Reliable delivery. Competitive pricing after phoning to ask for consideration of better pricing. Courteous and careful delivery staff; our driveway is not easy for the drivers, yet they never go onto the lawn with the big trucks.
I like the quality of the service they provide. The staff is great to deal with whenever I contact them. They always make sure my propane is delivered timely and never create any issues regarding delivery.
Great service
The service
friendly real people. great service!
Timely delivery and good customer service.
Can be relied upon to deliver propane when we need it. Price per gallon is very important to us. Liked it better when it was a small company and we were dealing with local employees for all issues.
I like you coming to refill tank on a schedule and I don’t have to leep track
I like your wonderful employees, especially Kathy Parsons in your western New York Distribution office and the kind road delivery crew who deliver propane in western New York.
Very good installation service and prompt delivery.