Customer Testimonials
Prompt and professional, very reliable
Great pricing with the co-op; attention to tank levels with prompt fill ups, and guys go about their business outside as quietly as possible and efficient.
Your service is great. You refill without being called and I haven’t run out of propane. The staff in the office are also helpful and friendly.
Kim from bath suburban propane is great and always so helpful!
Great customer service
The people we have dealt with are all so helpful and friendly!!!! Pleasure doing business with this company!!
Excellent Customer Service
Timely delivery
Pre-pay program, customer service no delivery problems since becoming a customer.
I like that they don’t insist on a scheduled delivery. We just call to get on the list when we are low. That really works for us!!
Services have always been excellent
I like the flexibility of the plans. I liked the quick response I get when I call with issues. I have been with this company for 10 years and have consistently gotten great service
I like that you deliver automatically. I like paying online. I like seeing my tanks and delivery history online. The woman at your office I've talked to on the phone is very knowledgeable and helpful.
I like the fact they keep track of when I should need refills and I don't have to call them .
I love be able to check online for the status of the tank. And also i like being able to pay my bill online.
We like that you monitor our tank level and we don't have to call to let you know when it needs to be filled.
We like that you have an emergency service team we can call during the cold winter months if something is not working right.
We like that your drivers take the time to back up the small private road we live on, so they don't have to turn around when they leave -- it really helps in maintaining the gravel road and we appreciate it.
We like your professional, quick, and courteous drivers :)
Great customer service
Timely delivery and I appreciate locking in prices for season. I have been extremely happy with the service over the last few years.
I have been a customer for 12+ years. Great service. Reasonable repair request response times. Very attentive to propane levels. Using the budget plan is easy & they do keep our tanks filled.
Good service
Office personnel and service people are the best. Service Tech in the Bath NY office goes above and beyond the call of duty.
Good people to work with.
Very responsive and competively priced. The staff is friendly and courteous.
We don't run out of propane with auto fill up.
Awesome service and super fast delivery. Thank you
Year long contract and good service.
The pre-buy and worry free options work great for me. The staff is always helpful.
the ease of using your website was awesome, delivery was very quick, 4 days earlier than quoted
Quick service

Fantastic customer service. From the receptionist to the service rep. Great job