Customer Testimonials
Quick response and good drivers.
The folks at Griffith Energy have been our 'go-to' for many decades - and they have consistently risen to meet our propane needs. They meet those needs with fair pricing, excellent delivery, and up-to-date means of payment. Highest accolades at every level!
Price and service are both excellent. Personal service from a local dealer.
Thank Goodness that Kim is in the accounting dept. and can handle the corrections to our billing. We have been customers for years and put our bill on autopay with a credit card. She has been able to handle the snafus that have occurred. Service is good, product keeps us warm.
Good service!!
Service is great and the buying club price is good.
Usually they fill my tank at 30% I even called on a monday an they said I was scheduled for delivery that day ( I have a tank monitor ) an they didn't delivery until that friday which my tank was less than 15% which in turn made my bill almost 900.00 This is the first time something like this has happened in many years I would not like it to happen again for many years Thank you
Good service
Very nice people and reasonable prices!
Communication
Punctuality
Sincerity
Cost efficient
dependable
Delivery guys are very polite and so is the office staff
Courteous delivery driver
Evrything except automated phone service. It sucks, spent over an hour waitng to talk to an agent. Because my tank was down to 14 % got tired of waiting and hung up. Luckily truck deliverd the next day.
Seevice
you take care of my needs automaticly. no hassle.
Your prices are reasonable
service
Always available by phone & very responsive.
My issue with your web site is that I can't request a fill on line. I have to always call. Please address this concern.
I'm a new customer but so far every person I've dealt with has been very helpful
Friendly people and service is great
Great customer service
Easy doing business with you and friendly service
I want to Thank Griffith Energys' staff. I was having a terrible time with my current Propane Co. They would not service my tanks. I had no heat and being in WNY , "It;s Cold". I called Griffith and told them my story, they had two (2) new tanks at my house within three (3) hours. Not only did they start my heater and they pulled the other company's tanks to the curb. What a class act. I am so grateful for your service. Sherry Drake
Product is good but getting someone on the phone is HORRIBLE...Fix it.
I appreciate the remote monitoring. Makes it very easy.
The Bath NY team has always been right on top of delivery and service as well as available for questions. Very personal service
Great service and reliability.
Great customer service; delivery always timely
Always filled when needed
If I call to have furnace service always
here within a week to look at it.