Customer Testimonials
The decades of service we have received from then Griffith Energy, and now Superior Energy, have been a span of great service combined with great prices, all delivered (literally & figuratively) by folks we regard as extended family. From Avery our driver all the way up through the office personnel who manage our accounts to the administrators who pave the way forward in such challenging times! Warmth in winter is not something to leave to those who don't care - and Griffith Energy cares greatly for all those they serve! Thank you!!!
It heats my hunting camp.
Technician stayed in cold weather to get problem fixed in inclement weather. Fuel delivery came when promised. Very dependable service.
I have had very good assistance from local help. Corporate--not so much. I sent a check to cover the remainder of last year's budget balance, and the folks in Boston or wherever broke up the payment and didn't cover the "non budget miscellaneous balance" . I had included a note that I wanted them to pay off that old balance, and they didn't do it.
Sherry Last name removed
the staff was very easy to deal with. the tech that came out to inspect the tank was very nice
Do they make sure everything's working properly and the staff is awesome so
Friendly
The staff are always helpful and just plain nice.
I like the online checking of the level in the tank. I like seeing my bill online. I like not having to call for a delivery, but instead, it comes automatically. I like that the delivery people are respectful to my yard, etc. I like the friendliness and knowledge of the people/person who answers the phone if I call with a question. I think I pretty much like everything! Thank you
Just a good company to deal with, Thank You.
Great Price and Great Service
The personality. I was completely out of propane which heats not only my water but my home. I was out due to financial hardships. When I reached out they were able to work with me and get me a delivery within 2 hours of my initial call. During one of the coldest weeks of the year.
Prompt service and the best price around!
Timely deliveries
Usually great customer service
I met with Josh and Joe to check out my tank placement. They were both on point and very in tune with the situation. We came up with a plan, they were great.
Excellently done
local
You've been very good to our parents at 456 Varney Hill Rd. throughout the years.
They are now in a different world. Thanks again for your kindness to them.
Jeff hall
Timely service and user friendly website
The people are always friendly
Convenient.>veryone is friendly.
Professional staff .. safe professional drivers courteous and accommodating.. Requests are answered professionally.. with knowledgeable answers.. and in a timely manner
Pricing is competitive… service and deliveries outstanding. Deliveries are monitored by office staff and arrive when needed and delivered early if a large storm is foreseen..
Highly recommend this company that’s been serving the bath ny area and throughout western ny for many years
Efficient reliable service.
Always friendly and reliable very much satisfied!
Great staff. Whenever I call our local (Hammondsport/Bath) office- the girls there are great and the guys who deliver are polite, friendly, and professional.
Timely response to any needs. Like the annual fixed-rate contract. Kim in Hammondsport is great to work with and always helpful.
the pre buy option. automatic refill.
Customer service is my number 1 priority. Griffith Energy is all that and more. Thank you for all you do
And time when you need it
Always friendly service and dependable ! I have always been able to pay my bill over a few months. Been a customer for 6 years and wouldn’t use anyone else. Thanks to you all !