Chicago Ridge Urologists
10400 Southwest Highway
Chicago Ridge
IL 60415-1367
United States

Patient Testimonials

Report a concern   February 3, 2025 — Rated 10 out of 10 by C.N. Herbert User, MD
What do you like about Herbert User, MD and our office?

He guided me through prostate cancer and monitors me every six months

Report a concern   February 3, 2025 — Rated 10 out of 10 by L.S. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Doctor kim and staff are very attentive, courteous and knowledgeable
Report a concern   February 3, 2025 — Rated 10 out of 10 by J.W. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Very professional and accommodating
Report a concern   February 3, 2025 — Rated 10 out of 10 by O.D. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

She is very personable and takes time to listen. Very knowledgeable.
Report a concern   February 3, 2025 — Rated 10 out of 10 by M.D. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Friendly, professional staff, from the receptionist to the doctor and everyone in between.

Report a concern   February 3, 2025 — Rated 10 out of 10 by A.M. Herbert User, MD
What do you like about Herbert User, MD and our office?

Friendly, helpful staff, great doctor
Report a concern   February 1, 2025 — Rated 10 out of 10 by E.O.D. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

He thoroughly explains every "next step" and patiently answers.my questions.
Report a concern   February 1, 2025 — Rated 10 out of 10 by M.I. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Through, kind and professional
Report a concern   January 31, 2025 — Rated 10 out of 10 by O.D. Herbert User, MD
What do you like about Herbert User, MD and our office?

Professional manner easy to understand staffing is great also

Report a concern   January 31, 2025 — Rated 10 out of 10 by J.B. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

"I recently visited Nurse Practitioner Karen Brann and had an outstanding experience. She was incredibly attentive and made me feel completely at ease with her wonderful bedside manner. I highly recommend her to anyone seeking compassionate and professional care. Thank you, Karen, for the exceptional service!"

Sincerely J. BARBER

Report a concern   January 30, 2025 — Rated 10 out of 10 by D.O. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

Cordial
Efficient
Professional
Great addition to the staff

Report a concern   January 30, 2025 — Rated 10 out of 10 by K.T. John Defranco, MD
What do you like about John Defranco, MD and our office?

I was seen quickly. Dr. DeFranco was versed on my medical history and aware of my needs and concerns.The office staff was personable and professional.
Report a concern   January 30, 2025 — Rated 9 out of 10 by S.K. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

Very Nice Woman easy to understand, Answers all questions..She knew My back round, Which tells me She does her Work
. Very Pleasant

Report a concern   January 30, 2025 — Rated 10 out of 10 by R.F.O. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

She was available to help answer our questions & she gave us answers to our questions & concerns.
Report a concern   January 30, 2025 — Rated 9 out of 10 by D.K. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

Karen Brann is okay.

Report a concern   January 29, 2025 — Rated 10 out of 10 by O.L. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

Karen is very communicative
She answer the few questions I had .
Thanks

Report a concern   January 29, 2025 — Rated 9 out of 10 by G.P. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

I think highly of Dr. Kim and his staff .
The office interior is a little rough around the edges and could use some updating.
Report a concern   January 29, 2025 — Rated 10 out of 10 by T.W. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Patience, knowledgeable, easy to talk to. Answers all questions and explains in different way until he is certain that you understand.

Did not feel rushed or uncomfortable.

Dr. Kim shows passion for his patients.

Report a concern   January 29, 2025 — Rated 10 out of 10 by L.A. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Friendly, courteous staff. Dr. Kim is very knowledgeable explains my condition with patients and understanding.
Report a concern   January 29, 2025 — Rated 10 out of 10 by K.F. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

He is a very pleasant Doctor and answers all your questions - very easy to talk to
Report a concern   January 29, 2025 — Rated 9 out of 10 by T.S. Karen Brann, NP
What do you like about Karen Brann, NP and our office?

Very professional. Good people skills.

Report a concern   January 29, 2025 — Rated 9 out of 10 by R.M. Herbert User, MD
What do you like about Herbert User, MD and our office?

Dr. User is very knowledgeable and informative. Appontments are usually taken care of on time...
Report a concern   January 28, 2025 — Rated 10 out of 10 by G.T. John Defranco, MD
What do you like about John Defranco, MD and our office?

All working in the office was very cordial and I was seen in a timely manner. Dr. Defranco was personable and put me at ease quickly. He took the time to answer my questions and didn't make me feel rushed. All said and done...a pleasant experience, considering it was a visit to the doctor.
Report a concern   January 28, 2025 — Rated 10 out of 10 by W.K. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Very nice and knowledgeable doctor that explains everything so you can understand it.
Report a concern   January 27, 2025 — Rated 10 out of 10 by C.T. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

One he is a great doctor, also makes you so comfortable. Really calms my nerves. He helps by getting you to talk about family, yours and his. He also explains everything throughly. So glad he is my doctor, bladder cancer issues can be scary.

Report a concern   January 27, 2025 — Rated 10 out of 10 by P.G. Herbert User, MD
What do you like about Herbert User, MD and our office?

I’m always grateful for Dr. User’s patience and kindness when speaking with my elderly father regarding his prostate cancer. Not only does Dr. User take his time when detailing test results, future treatments, and changes in medications, he will draw pictures and illustrations so that my father can truly understand his plan of treatment. I am so grateful for Dr. User and his entire staff.

Report a concern   January 27, 2025 — Rated 9 out of 10 by R.S. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Dr Kim is Great Very cooperative and amiable The office is nice with helpful staff.

We liked it and would recommend to our friends and associates

Report a concern   January 27, 2025 — Rated 10 out of 10 by M.F. Herbert User, MD
What do you like about Herbert User, MD and our office?

very professional , makes patient feel comfortable

Report a concern   January 27, 2025 — Rated 10 out of 10 by E.V. Jae Kim, MD
What do you like about Jae Kim, MD and our office?

Dr Jae Kim is very approachable, knowledgeable and treats patients with respect. Dr Jae Kim answers all questions and discusses plan of care.
The office is clean
Report a concern   January 27, 2025 — Rated 10 out of 10 by C.O. Herbert User, MD
What do you like about Herbert User, MD and our office?

I was scheduled for 8 30 and was on the way home by 9 with a good visit with Dr. User.

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