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Patient Testimonials
He's professional. Explains things and answers questions. Not arrogant.
He very patient. Not in a hurry
Kind,caring and he listens to your concerns. Offers options for treatment. I would highly recommend him.
Very informative office with people who have good knowledge and nice attitudes
Her professionalism.
Dr. Ike was through with me. He took his explaining my situation.
The staff is very welcoming and very nice. And patient and I kid love my Doctor. He is knowledgeable he talks with me he tells me everything that will be. And I appreciate him and his staffer.
I like the professionalism of Dr. DeFranco and the staff. He always gives me clear information about my health and answers my questions.
He is patient and explains things so I'll understand it.
Very attentive to my concerns and worry's I just wish I could receive free samples each visit. The medicine at the drug store is very expensive.
Organized and prompt
The friendliness and professionalism. We have been his patients over 12 years. He treated my wife for bladder cancer and follow-up office visits. He has helped me adjust to urinary old age.
Dr. Kim is one of the kindest and considerate doctors in my lifetime.
Thanks!
Lou and Judy Last name removed
I only see Dr. Ike once a year but he will always ask how I'm doing, how is the family doing. When you answer him, he truly listens. I get the feeling that he cares deeply about his patients. I am fortunate to have a doctor like him.
All staff are very pleasant, knowledgeable and accommodating.
Karen was s very polite and answered all our questions. She is very thorough and takes her time.
His Positivity
Very , thorough, patient and compassionate
He is pleasant, straightforward and that is very much appreciated
Knowledgeable, patient friendly
I liked that it was prompt and timely. He let me know the surgery went well, and I will continue to follow the instructions as I heal. He said he was available for any follow up questions if they were needed. I am happy with the level of care and service. Thank you.
Dr. Herbert User is my father’s oncologist, and I am deeply grateful for his care. He has been incredibly supportive, always taking the time to explain the many dimensions of prostate cancer in a way we can understand. He is not only friendly and knowledgeable but also exceptionally patient with elderly patients. Dr. User goes above and beyond—sometimes even drawing a detailed outline to show what the next steps in treatment will look like. His dedication and compassion mean the world to us.
Happy close with Dr. Kim. I’m sad that he’s leaving, but I feel he was a good urologist and knew his business and he was up-to-date on new procedures. whoever will have to take his place. We have big shoes to feel.
Explained what to expect in the weeks to come answered all questions
I see quite a few doctors and am glad I called Dr User. A pleasant man who listens and explains conditions clearly. Glad to say I have Dr User as my doctor.
Dr. User confidently and comfortably puts me as ease with straightforward facts and knowledge. He maps out a solid plan based on lab results and symptom feedback from me, his patient. Additionally, he is friendly, pleasant, very easy to talk with. His office team is patient friendly and efficient. I give Dr. User the highest marks as my Doctor and would wholeheartedly recommend him to others. The office staff gets high marks as well.
Very easy to talk too and answered all my questions and concerns with the upmost respect and was nothing but professional throughout our appointment.
I am so blessed to have Dr Jae Kim. I have been going to him for years. He is very knowledgeable, professional and patient. Dr Jae Kim answers all my questions and discusses plan of care clearly.
The office is clean and the front desk staff are approachable especially Dawn.
Very professional and explain everything very well
Dr. Berger has tremendous bedside manner, takes the relevant time needed to explain in detail treatments needed, and plans to follow.

Dr. Berger is on top of my situation and has been on top of it for many years. His expertise makes me comfortable in how my treatment progresses.