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Patient Testimonials
I had a great visit, I received great news, I think Karen Brann is great and professional.
She very personable and knowledge and through.
He is a nice doctor.
I like Dr. Defranco because he give good results and give good advice to keep me healthy. I like him because he care about his patients when they visit. Keep up the good job that you are doing. Thank you
Dr. Kim and the office are efficient and hospitable.
10
His intelligence and sincerity
Always on time and great and friendly staff
Your receptionists are especially kind and patient! (I observed their demeanor as I waited for my husband’s visit with Dr.Kim.) They should be commended for their empathetic work ethic.
He was able to explain results of my evaluation and suggested appropriate treatment going forward
He was very informative, patient, and explained everything carefully!!!
Dr Berger and the entire team are amazing-professional, courteous. They work diligently to restore and to maintain my health. I’m treated as if I’m their only patient.
Explains everything in detail and possible prognosis prior to testing.
I had a nice talk with my new doctor.
Karen explains everything & tells you options you have. She is very thorough.
Very courteous and pleasant disposition.Addressed all concerns in an informative and thorough manner.
My expectations throughout entire process beginning two years ago exceeded my expectations.....
Very prompt and explained what was needed. i had no questions when I left the location.
I like the attention of the personal staff and Dr. Ike makes sure the he checks the charts. He has to make sure that he gives best professional attention to your concerns. I am very satisfied with him.
Friendly and great dialogue
Very knowledgeable and competent. Good bedside manner remembered me and the procedures he did
A good physican. Listens to what your issues are and suggests your options.
Dr. User knows his stuff! Super easy to talk and he explains everything in a way you can understand. I have recommended several buddies and they have nothing but great things to say about Dr. User. Never have to wait for my scheduled appointment. Several times he took me early. Highly recommend
Dr. User is an expert who patiently answers all questions and provides detailed explanations. He is also very easy to talk with and I feel fortunate to have him as my urologist.
I like that I was in real fast and he is very knowledgeable and help me with all questions that I had
honest and conservative , both my brother in law and sister in law are also patients of him
Very knowledgeable and professional doctor
Answers every question. And gives her best answer.I
He’s the best urologist - very thorough and easy to talk to. Highly recommend!
He’s professional, attentive, demonstrates genuine concern, and, his abilities were proven to me with the success of my surgery that he performed..
Dr. Berger gained my confidence in him that I had with my previous urologist at Northwestern who passed.

He is very concerned with the care of the patient. He makes sure all concerns are answered before you leave.