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Patient Testimonials
Dr. User was outstanding. He took the time to listen, understand my concerns, and develop a plan that truly made a difference. Thanks to his care and expertise, I finally feel like I have my energy back and some pep in my step again. His office staff was also friendly, professional, and welcoming throughout the entire process. I highly recommend Dr. User and his team—10/10 experience!
Demeanor, willingness to help in all areas.
In Most cases, on time
The same as my review last year. He’s very knowledgeable in his field & answers all my questions I have concerning my medical situation.
Very professional and personable. Awesome Urologist.
I really like Dr. Defranco. He listens and is not pushy.
The office, is another story. Cramped, dirty, sometimes chairs with obvious wet spots.
Staff, with a few exceptions, were not very pleasent or welcoming. Unfortunately, I hear the other offices are no better.
Great Dr. professional, personable, knowledgeable. He's a darn busy guy, but never makes you feel rushed.
Dr. DeFranco is very professional. He covered all the problems I was facing and offered Solutions.
She takes the time to listen.
Dr. Berger is very congenial and professional. He is also very informative.
Good Dr . Staff is polite and efficient
Thank you for everything
She was up front and direct to my bladder problem suggested a medication that would help and l am going to try it ? I will be going back in 3 months to tell her my results?
Karen treats you like a human not just a patient. Everybody in the office is a professional
very knowledgeable urologist. A great surgeon. explains all your options and tells you what he feels you should do.
Dr. Defranco was great. Very nice, knowledgeable and professional. I feel very comfortable talking to him about my medical issues. Thank you.
Dr user is very good with patient medical issues. He is also very personable. The entire team is fantastic
He presents a very knowledgeable and professional demeanor.
Wait time was very reasonable,Process was very well.Dr explained everything he was about to do.
Very professional and very knowledgeable about all the needs on treatments than I need
She is very attentive, answers questions in a clear understandable manner.
a delight to work with.
He is down to earth, he listens to you and really wants to help you.
Very knowledgeable.
Dr. Inspires trust, and confidence he has been my urologist for many years, and I have the utmost faith in him
Karen was very professional and personable and had a wealth of information concerning my situation. The same with NP and the office staff.
Convenient location, friendly, professional nurses, competent doctors.
they on the ball in and out
He is effective. And a. Very nice man’
Always ready to answer any questions kind and thoughtful,always feel satisfied after my visit

He's a normal guy to talk to.