Customer Testimonials
When I have an issue I calll and I you respond promptly.. Weekends are not a problem, someone always responds.
Deliveries are always on time. I don’t have to wonder if tank is getting low, Superior is taking care of me.
Reliable and timely service
To date delivery service and tech service have very good.
the woman in customer services responded and restored my desire to continue with your company after 20+ years.
They are great best propane delivery
company ever !! We were with 2 other
propane company's . This is the best.
personal that come to my location always very pleasant and willing to assist with any questions we may have.
Great and friendly service
easy and fast delivery.
Overall, I like the convenience of being a will-call customer with Superior Plus Propane. The staff is friendly and delivery is within a reasonable amount of time after the order is placed.
With that said, I think it is interesting that the day after I have a delivery of propane on 3/12/26, I receive an email from Superior Plus Propane (on 3/13/2026) advertising $0.15 cents off per gallon and a waiver of the delivery fee when I place an order by March 23, 2026. So, what I need here is a clarification: Does my invoice on 3/12/26 (Invoice NumberPhone number removed3) reflect this offer, or have I missed out on an opportunity of saving money on the delivery of propane?
We orerded a re-fill of our tank and they came.
On time friendly service. Way less cost them amerigas
Great customer service. Prompt delivery.
Superior Pl;us Propane us definitely SUP[ERIOR in all aspects of their business - great customer relations both with the office personnel and. their drivers who respect property .
This past winter , which was most unusual ,they anticipated weather and need never us
without propane. I highly recommend Superior Plus for your propane needs
You delivered when we let you know our propane was getting low.
Very likely. . . The delivery person worked hard in the snow and was very pleasant to us.
Very reliable but a nightmare to find the right phone number to call for ordering propane.
Easy to work with
There are a lot of negative reviews about this company, and I think it's the lack of communication during the ordering process. Example, I called and placed an order when the propane dropped below 30%. Usually, delivery is within a week of calling but this took about 3 weeks due to back logged deliveries from previous storms. A simple email would've sufficed or a call to let the customers know there will be a delay. Now I was basically on 5% when they delivered BUT they came on a Sunday afternoon which was a pleasant surprise. Their prices aren't very competitive with smaller family-owned businesses. Customer service needs some work on better communication to their customers. I was told when I run out, they will schedule an emergency delivery, and they wanted to know what other means of heat my home had. It's really none of their business what other forms of heat my home uses. Was this to delay deliveries and put others at the top of the list? Maybe they have one driver and one truck in any given area? That's all fine but COMMUNICATE!
They even canceled a delivery I had scheduled because they said I still had enough propane. Never called me or emailed me to tell me of the cancelation. I called to inform them their Wifi meter wasn't working properly, and I am in fact low on propane. They never fixed it, instead just shut that feature off.
We heat with propane & with Superior we have never had any problems. I send a request & the truck is there in enough time. Great customer service! A+++
Wish you still had hvac service
The people who work at Superior Plus Propane are fantastic. We have been very pleased with the prices, the deliveries and the customer service.
We are a new customer and very pleased with their prompt service. Everyone I spoke with on the phone were very helpful and polite.
Friendly customer service
Very prompt, fast service. Aware of our propane level and on top of things to make sure when we are getting low that we have propane as soon as possible so there is no service interuption.
Fast and prompt service workers were very friendly and knowledgeable able to reach someone on the phone when I needed additional information
We have loved Superior Plus Propane for years up until January 21st. I had concerns that we would be running out of propane with this big winter storm coming. I called and spoke to a really nice lady and she told me that we had 44% in our tank and that our ticket was up and we should be receiving propane on the 23rd, which was Friday. Truck did not come so I called again around 2:10 and at 2:35, Regine picked up my call. She sounded as though I was bothering her. She told me our ticket is up for delivery but it has not been assigned to a driver. She can't do anything about it. I went on to your website and got to see our file and tracked the level of our fuel as it went down to 24% on Sunday. Nothing was listed for Monday and early Tuesday morning (6:15 A.M.) a driver brought us 214 gallons of propane and our tank went up 89%. I want to thank him for getting here as I am sure it was not an easy trip from Perkasie to Levittown. I found out that his name is Domenick and I want you all to know he did a great job.
I don't think I was ever as low on fuel as I was this week and I have been with your group since 1990. Please continue to take good care of us. Thank you. Mary Lou Last name removed
I wanted to thank superior for delivery service during the storm. I was very low on propane and I needed it immediately. I was almost out. I had set up a delivery, but they were overwhelmed with the situation of the storm. They finally arrived and filled my tank I wanted to thank them again.
Easy to order, prompt delivery, really nice delivery man.
Deliverys on time
You are good but after I PAID the bill you sent me at least two invoices saying I had a balance to pay