- Phone: 509-582-9000
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based on 8889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This company provided a fabulous service. their product smells great, dries quickly and they have excellent customer service.
drying time was excellent - very limited fragrance left from cleaning materials
technician was very friendly and thorough - good service overall
Scheduling was very easy. I received phone confirmation the day before and on day of service. Tech arrived on time and was very knowledgeable. He explained everything and worked with me to best fit my cleaning needs. I would not hesitiate to use again or recommend.
Friendly service and great job and new equipment
Carpets look great. Company easy to work with. On time, thorough, and did a good job. Answered all my questions and explained process in detail.
I like that you don't use soap, which leaves a residue. I also thought that Kyle was very professional and informed and was very patient with all my questioned. I also thought the price was reasonable.
Work was done well. Arrived on time and completed in a reasonable time.
Non-toxic, and it really did a great job, fair prices.
The technician was super knowledgable and explained how Zerorez cleans carpets. My carpets look great and its good to know that they will stay cleaner longer because there's no soap residue.
Yes, I liked your service very much and will use you again. The young man, who did the job was very nice and good at this.. I hope this helps, since I really don’t know how my computer works.. Thanks again...
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I enjoyed meeting with Tyson. He was very thorough and explained the various services that Zero provides. I have already mentioned the process to other friends. I am pleased with the results.
fast,friendly,fragrant free
I am so happy that my house is smelling clean, fresh, and my carpet looks like brand new. Tyson is awesome!
Actually I'm not happy with the way the edges turned out. Where the carpet meet's the hard woods, there are still stains or dirt.
Tyson was very nice to work with. He was accommodating to the schedule of our church and the carpets look great. Very satisfied
They were polite and friendly. Very professional.
No chemical odor, fast service, carpet looks great!
Got the carpets really clean and worker was very professional, gave me my options, and did a great job!
I love the friendly quick service and the fact you are a green company!
Kyle was very knowledgable and friendly. He explained everything about how the prosses works and let me know that I could contact them afterward if there was any issues.
The carpets looked very clean and dried very quickly! Kyle was friendly and accommodating. He showed us all the demos for treating the carpets. Even though we didn't end up getting the extra treatment Kyle still did an excellent job andanswered any questions we had about your services. We asked for Kyle's card and will request him when we reschedule for another carpet.cleaning or any of your other cleaning services. We will definitely be using zerorez again and would recommend zerorez to all our friends and family!
They really get the stains and dirt out of the carpet and also clean up the tile floor very nicely.
eco friendly and does not leave a residue
Very professional, on time, (love that) explained the process, very quick too. Carpets look and smell 100 % better. Thank you so much!!!
I really appreciated receiving a phone call telling me who my tech would be (Kyle), and when he was on his way. Kyle and the Zerorez product did an amazing job with my disgusting carpet; and he was very friendly, knowledgeable, and thorough. He must have a very friendly aura because my dog took to him immediately, like I've *never* seen her do with anyone the first time she met them. Also, the carpets were completely dry within 4 hours.
I had my grout sealed and the cleaning part made a huge mess. I spent a bunch of my own time re-mopping and cleaning up chalky residue and footprints. It was a sticky mess. Feels pretty terrible to spend 700 dollars just clean it up myself. I'd like some of that money back in my pocket. I'm sure the sealing part of the job is great, but the sticky, chalky mess left behind was really frustrating.
The cleaning was superior and I appreciated the quick service and would highly recommend to all my friends. Thank you - great job!
enviromentaly friendly
Excellent job. The carpet looks like new. Your rep was polite, listened to my concerns, was thorough and worked hard to make sure the carpet was cleaned.
great results!