- Phone: 778-520-2480
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Customer Testimonials
Good selection, delivered as expected, competitive pricing (incl. free shipping!)
Very personal service, congratulation!
Great parts selection and knowledgeable staff.
The selection of products,
Quick and easy
That you had the bike mirror I wanted and it wasn't on Amazon. Thanks.
Knowledgeable personnel with a great selection of parts at a reasonable price.
Such a friendly service and was not pressured ! We could test some E-bikes for the day! Yes we bought 2 and equipment!
Great selection of high quality bikes and components for all riding levels, knowledgeable and attentive service staff, and the best lattés in town. My favourite bike shop in the area.
I would like to say that the staff went over and above helping us choose our first E-Bikes. Excellent service from them, they were helpful and made our dream of owing an E-Bike come true. I can't say enough about the guys......we are excited to try our new bikes and explore new trails. Well done guys! We will definitely tell people about North Star and the wonderful staff.
Excellent customer service every visit!
Friendly staff, and reliable ebikes. It's our annual tradition to kick off our summer with a bike ride to Kimberley that always starts at North Star.
Guys in the shop were friendly, creating a comfortable environment. Also very thorough with inspecting my bike and got the work done in a great time. Also I really appreciated picking up my bike with the tires being cleaned. Just added a feeling that they took pride in what they’re doing.
the staff were helping as soon as we walked in just a great place to shop
Great products.
A great knowledgeable staff
Friendly staff
Good
Excellent communication on delivery status of product and product was exactly as described on website.
Willingness to answer questions
Easy !! Exact !!
We had a problem with our e-bike and the staff were very courteous and solved our problem in a timely manner. First name removed Romeo
I was very happy that you were able to so easily accommodate my purchase of the Orbea Urrun from four provinces away - and the shipping was free! The bike itself was over $1k cheaper than anywhere else. I had questions that were answered by email that led me to trusting an online purchase of a bike I've never ridden. I'm axiously waiting for my bike to arrive in less than 24 hours!
Great price and very fast delivery
fantastic customer server, with low cost shipping!!
Great selection of parts and accessories. Good prices and reasonable shipping fees!!!
Great company. Fast shipping
Great flexible service and surprised to find a café setup serving top notch americanos!
Tanner was kind, caring, informed and fun!

You usually have everything I’m looking for.