- Phone: 778-520-2480
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Customer Testimonials
Sales person Scott went out of his way to accommodate our needs very knowledgeable he gives you confidence Lucy and I had a very relaxed sale all the staff were very friendly thanks again for your advice and relaxed atmosphere
First time ordering from Northstar. According to the website the item I ordered was the last one in stock and sold out at almost every other store in Canada that carries the brand. Was half expecting the order to be cancelled or a long delay in processing due to the item not actually being in stock. Instead the item shipped out next day and reached me on the other side of the country in less than a week. The free shipping option by FedEx was amazing. Very impressed by this level of service, will definitely consider Northstar for future purchases.
Staff are very helpful and knowledgeable!
Love your products and services.
Personable and professional
Good price
Friendly staff.
Great service in store every time
You stayed in touch to let me know the item was on back order. This was great. And you shipped it out as soon as it was available.
Great service - I appreciate that because it lacks in so many other online ordering scenarios.
Thanks!
My email regarding a question with my order was promptly answered.
Items was as described, shipped quickly and had no problem, thank you,
Fast service and shipping 😀!
Great service. Back their work. Best local shop.
Great service
Great knowledge
Good service, knowledgeable mechanicals.
Heavy focus on bikes and less on clothes, had all the parts I needed in stock and friendly staff.
Great service, fast shipping
Very friendliness the telephone, confirmed they could get the item in and prompt shipping. Pricing a bit lower than the big shops in Vancouver. Great experience.
parfait
The staff are helpful and knowledgeable.
Tires were on a great sale and shipping was fast and free what more can I ask for. Keep it up :)
Able to book a bike in advance for our friend and also we were able to pick up the bike in the afternoon for the 24 hours so we could head out for a ride before it got too hot.
Service is personable with results for customer satisfaction regarding requests and needs.
Products we have purchased are of reliable quality and the BEST price.
Shipping is prompt, we actually received our products over night to another province.
Thanks so much to the team !
Good range and availability
Knowledgeable and friendly.
Had a hard to find part. Messed up the shipping. Called and offered shipping for free for the delay. Doesn't get more solid than that.
mostly I come in for parts and stuff, the service guys are great
Friendly, helpful staff and efficient service!
Everything was great. I'm happy.
Product was available, shipped quickly, customer service was quick to respond to questions, free shipping