Customer Testimonials
I'm a elderly Widow and they are patient and explain how everything is going..I'm picky n they were neat
It just take long to get started it going 2month and everything think is outside and it it no good the bath tub it been in the sun the bath room door is also no good the both is all no good it been in the sun.. .
The team was very fast to our location and were up front about the work and costs.
Your technician Robyn was excellent, good communication, good explanation of what they were doing. Great service. Giove the man a raise!
The guys were friendly and respectful. They came daily to check how our house was drying out after a water weak. When they removed the carpeting, pad, baseboards, sheet rock and insulation -- they were prompt, cleaned up afterwards and hauled it all away.We live in a small rural area and it took them almost 3 hours to get here each day--again they never complained, had a smile on their face and always went over their daily updates with my husband. We both were very impressed with the prompt service we received. Would definitely use them again and would recommend them for sure. C Kurtz
Very good job on time cleaned up
Very good customer services
Personal touch from bright and talented staff. They provided reassurance during a very challenging time.
They wrre fast and efficient
Everything!! Rich and his crew who handled the job were efficient, knowledgeable and great at keeping me informed. They were very professional. Israel did a great job managing the job. I highly recommend this company!
Prompt, professional, and efficient service at all service points!
Your young men were absolutely AMAZING! Their professionalism and knowledge was outstanding! We appreciated how they explained and addressed our concerns!
ServiceMaster was quick to respond to the water leak and did an excellent job in preventing more damage.
Did a good job. All personnel were friendly and competent.
Very quick in responding to the situation and excellent customer service. Work was done as promised and I was kept informed through the entire process. Great customer service.
The men had to come to my house several times spread over several days. It was Jason and I have forgotten the other gentleman’s name. They were friendly, polite and thorough. I have been left with every confidence that my house is safe and ready for reconstruction.
Everyithing. Miguel was accommodating throughout the whole process.
Fast, efficient, and great service.
They were very fast, professional, and communicated in a way that made us feel cared for. It is not fun to deal with damage to your home in any capacity but they really made it the best experience that it can be, explaining everything clearly and quickly. I will also say their room prep was the best I have seen and I have had two other mitigation issues at other residences in the past 20 years. This was the quietest version of the loud fan situation thanks to them isolating the kitchen really well.
Hayden, Gustavo and Jacob all did a great job. They were professional and courteous, knew what they were doing, kept us informed every step of the way, called in advance to let us know they were on their way, and most importantly, fixed the water damage to our house promptly and effectively.
We're looking forward to hearing from someone at Compass to get started on the reconstruction, and hope they will be as great as the team from ServiceMaster.
Thanks!
When I had a leak that impacted, not only my unit put the unit below me, Service Master was there right away and helped to calm my fears. They walked me through the process every step of the way. They worked well with my insurance company and wverything went quite smoothly. They were responsive, professional, polite and easy to work with. I could not have asked for a more friendly or professional team of individuals to assist me.
The rapid response and quality of work.
I am in the process of having some restoration done to my home due to damages from a defect in my bath tub up stairs, as of now every team here at service masters that have assisted in moving the process forward has been great, they are very professional great communication with updates and has educated me on qiet a bit, and I am very pleased with each team across the board, I look forward to seeing the finished product after the construction team is complete with it I certainly so far would recommend service masters to anyone who needs work to be completed and done right with precision
Service Master was considerate and professional. Carlos and his team knew what had to be done and finished the work expeditiously. Thank you for making an anxiety ridden experience better.
Augie Ruiz Flood supervisor was called by my friend. When my friend came over while, the fire department was cleaning the water out of my home after the 5 pm house fire. AUGIE RUIZ was there till almost midnight
Augie, was there 6 days later my airbnb had a small flood Augie was there. God has carried me through the fire 🔥 than through the flood. Augie would say Service Master will be here for you from beginning to end. Thank you
Maria Martinez,15 years experience Itemizing, Inventory, packing supervisor
Maria goes above and beyond her duties. This group is very friendly and helpful. She kept me informed of all the phone numbers I needed in case I lost business cards of different people that pertain to my case. Thank you Maria You all are just a beautiful bunch.
Brayan, Itemizing, Inventory, packing supervisor This guy is great and friendly. He drives the big truck. Always ready to help keeps you informed of all things. That pertains to my garments, my inventory, packing of my items.
Mercedes, When this group started mercedes, was there from day one all the way to the last day. I believe it was five or six days. This group of women are so sweet, kind and caring. Mercedes also has a heart of gold.
Angela, Lily, Virgie These three women are very sweet. They have a heart of gold. Thank you they keep to themselves, but they always take care of your items as they itemize and pack.
Miguel Flood tech and Gonzalo They were awesome while working on the little flood at the airbnb. They help put some holes in the wall to dry out. Where the leak was coming from.
Matthew Is very good at communicating with Leting me know when they are entering the home or what the next step is. Thank you
Jacob works with garments delivery
Their employees are friendly and professional. All my questions were answered and the work they did was done in a timely manner, the correct way. I would not hesitate to use them again
The main office communicated daily and the workers did good work and had good attitudes.
Victor was great to work with!
Very professional and they did an excellent job
Everyone was very polite and tried to do their best.