West

Customer Testimonials

Report a concern   July 27, 2023 — Rated 10 out of 10 by Ali Mohammad ServiceMaster Recovery Services by LW
What do you like about our restoration services?

I love how quick and responsive this team has been it only took one day to have all the affected areas removed, and they have been working diligently with my insurance company to make sure everything gets taken care of in a timely manner, especially Mat Le He was really great to deal with.

Report a concern   July 27, 2023 — Rated 10 out of 10 by Amanda and Everett Chavez Stratton ServiceMaster Restoration Services
What do you like about our restoration services?

Dean was absolutely amazing & was very efficient 😊 Would definitely recommend your services to everyone. Thank you!

Report a concern   July 27, 2023 — Rated 10 out of 10 by Phillip Flores ServiceMaster By Benevento
What do you like about our restoration services?

Your company was very prompt and thorough in response to our needs. Your technician worked in a timely manner and was considerate to answer our questions.

Report a concern   July 27, 2023 — Rated 10 out of 10 by T.K. ServiceMaster Recovery Services by LW
What do you like about our restoration services?

Prompt and communicative. Good rescue.

Report a concern   July 27, 2023 — Rated 10 out of 10 by Lindy Beck ServiceMaster Of Tacoma
What do you like about our restoration services?

The quick service and very friendly, knowledgeable and experienced staff is such a breath of fresh air when working through an emergency situation. Hailey answered ALL of my questions and even took care of all logistical paperwork for me to have a smooth interaction with my insurance. She is a gem and biggest reason I had such a positive experience with your company. A raise is in order for sure! Its the best experience across the board that I've had with a company in a long time. Thank you!

Report a concern   July 27, 2023 — Rated 10 out of 10 by Jeff Stewart ServiceMaster Of Tacoma
What do you like about our restoration services?

Courteous, efficient and friendly. Couldn't really ask for much more.

Report a concern   July 26, 2023 — Rated 10 out of 10 by Cheryl Coon ServiceMaster Of Tacoma
What do you like about our restoration services?

Cherie and her team were amazing. Very professional and kind to us. It is obvious that Cherie is very experienced at her job.
We were always notified when any person was coming and informed from start to finish about what to expect.

Every person on the team was hard working and did a fantastic job!

Report a concern   July 26, 2023 — Rated 10 out of 10 by S.J. ServiceMaster Cleaning By Roth
What do you like about our restoration services?

Prompt, efficient, caring folks - wonderful field representatives and customer service representatives. Dependable, reliable - they went above and beyond, exceeding all my expectations. I was so amazed and so grateful for this high level of service

Report a concern   July 26, 2023 — Rated 10 out of 10 by Donna Pollock ServiceMaster By Benevento
What do you like about our restoration services?

They did a great job at my house. The guys were very clean, and were in and out in no time at all. They did a great job and got rid of a bunch of problems all at the same time. Thank all of you at Service Master........GREAT JOB

Report a concern   July 25, 2023 — Rated 10 out of 10 by M.J. ServiceMaster of Prescott
What do you like about our restoration services?

Thoughtful and hard working

Report a concern   July 24, 2023 — Rated 10 out of 10 by S.P. ServiceMaster Absolute Water & Fire Damage Services
What do you like about our restoration services?

Very friendly employees, prompt and knowledgeable.

Report a concern   July 24, 2023 — Rated 9 out of 10 by J.C.K. ServiceMaster All Care Restoration
What do you like about our restoration services?

Farmers Insurance

Report a concern   July 24, 2023 — Rated 10 out of 10 by S.R. ServiceMaster Absolute Water & Fire Damage Services
What do you like about our restoration services?

My experience with ServiceMaster was very professional and the project manager handling the work on my property was very communicative and responsive when needed.

Report a concern   July 24, 2023 — Rated 10 out of 10 by K.K. ServiceMaster Absolute Water & Fire Damage Services
What do you like about our restoration services?

Demo guys were respectful and left work area clean

Report a concern   July 24, 2023 — Rated 10 out of 10 by J.B. ServiceMaster Absolute Water & Fire Damage Services
What do you like about our restoration services?

Office staff was very helpful

Report a concern   July 23, 2023 — Rated 10 out of 10 by S.R.S. ServiceMaster of Salem
What do you like about our restoration services?

Prompt, professional and did a good job explaining the work required.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Tommy Snow ServiceMaster 1st Choice
What do you like about our restoration services?

They were in and out quickly. They did a good job. They were courteous about all I can say I guess they did a good job.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Mark & Sara Winkelman ServiceMaster Cleaning & Restoration Services
What do you like about our restoration services?

I have never worked with a company that had such a great staff of professionals. Every person that came out to my house was polite, considerate, and empathetic to our little disaster. I would highly recommend Service Master. Hard work, there every day, and the best people, means the best service.

Report a concern   July 23, 2023 — Rated 10 out of 10 by Ted Mcintosh ServiceMaster Of Tacoma
What do you like about our restoration services?

Your crew was amazing. Polite, cheerful and communication was top notch. Thank you so much.

Report a concern   July 23, 2023 — Rated 10 out of 10 by L.P.F. ServiceMaster Restoration Services
What do you like about our restoration services?

I very much liked the technicians, Abraham and Nizar. They worked for three days trying resurrect the tile floor that was damage by the fire and the firemen in the house fire on June 7, 2023. They did a terrific job on the entire 1st floor, which included, the walkout basement, the foyer, and garage.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Jeffrey & Susan Hodgin ServiceMaster Cleaning By Roth
What do you like about our restoration services?

I had water damage in my house. The guys that came out were professional, knowledgeable, punctual, friendly, positive, polite. They communicated every step of the way and did a great job.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Loretta Word ServiceMaster By Benevento
What do you like about our restoration services?

Every thing

Report a concern   July 22, 2023 — Rated 10 out of 10 by J.H. ServiceMaster of Medford
What do you like about our restoration services?

You haven't started yet.

Report a concern   July 22, 2023 — Rated 10 out of 10 by M.K. ServiceMaster Fire & Water Restoration by Compass
What do you like about our restoration services?

The people showed up on the day we agreed on an well as on time. There work was excellent.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Lawson Sargeant ServiceMaster Restoration Services
What do you like about our restoration services?

These guys are amazing, hard & dedicated workers. Very respectful in our home. I’ve already recommended them to a few nurse colleagues.

Report a concern   July 22, 2023 — Rated 10 out of 10 by G.M.L. ServiceMaster Of Tacoma
What do you like about our restoration services?

Workers were respectful, and courteous. They were on time for appointments

Report a concern   July 22, 2023 — Rated 10 out of 10 by D.M. ServiceMaster By Benevento
What do you like about our restoration services?

You were timely, polite and explained each process of the cleanup.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Marlene Meyer ServiceMaster Of Seattle
What do you like about our restoration services?

Pleasant employees/contractors. Make every effort to get the job done quickly and correctly.
A bit more management oversight would be helpful. One problem arose when the demolition crew did not put tarp covers over personal objects and everything was covered with dust. They sent a woman manager and her crew to cleanup the mess. I think her name was Michelle. She was excellent about calming me down and getting everything cleaned up to better than I expected could be done as there was dust in every crack and cranny, including picnic baskets and inside shoes.

So, overall, happy with their service.

Report a concern   July 22, 2023 — Rated 10 out of 10 by C.J. ServiceMaster of Salem
What do you like about our restoration services?

Came right away and discussed the damage, what needed to be done and went right to work.

Report a concern   July 22, 2023 — Rated 10 out of 10 by Lew Elliott ServiceMaster Restoration by EMT
What do you like about our restoration services?

Very thorough


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