Customer Testimonials
Leonardo was on top of our project. Very accommodating and helpful and kept me informed.
The Project Manager Jose was very informative, responsive and kept me up-to-date more than any other contractor I have worked with. He went above and beyond in all aspects of the job, making sure everyone was doing what they needed to in an acceptable time frame. He followed up with insurance and other parties to make sure the job kept moving forward with no delays. Hopefully I will not be needing restoration services again (water damage in my home) but I would recommend him in a heart beat to friends/family. thanks again.
Your communication is very good in letting me know step by step what you are going to do. Everything completed in a timely manner. Your team are courteous and kind.
I really appreciate the fact that they clean up as they go instead of piling up debris as they go and then clean up. I also appreciate they respect our family and property. Again.... Thank you
Competent reliable workers. Honest and friendly and do an excellent job of informing customers of working done.
Manny was excellent in all aspects of the mitigation for the water pipe break at out home.
Service Master answered my call early on a Friday morning and had a technician to my house before lunchtime to deal with a flooded basement. It was great having help with our issue almost immediately.
Everyone was responsive and responsible. I was kept updated regularly on progress and what to expect next. Good job!
The team was prompt and thorough the night of our incident, and most of the crew members since were made up of friendly, professional members
Employees are kind and respectful. Care about me and my concerns. Careful with my belongings. Communicate well and usually prompted.
They were terrific with their communication, responsive to our schedules and needs, and professional in their actions and words.
The employees are very professional and friendly. So far, the work has been good.
Communication and service excellent. Work done quickly and efficiently. All my questions were answered. Great job!
We’re very happy with everything we’ve dealt with. Karl has been amazing as well as everyone we’ve encountered in the process. The communication has been great. He’s been great about contacting and following up with the insurance company.
Prompt service, great communication, resolved the problem, respectful workers.
Everyone that had to come out to my home was professional courteous, and did a good job! I would recommend this company to anyone, although I hope no one has to go through water damage in Their homes!
Great service! Thank you!
Very professional
Job well done and in a timely manner
Just the Awesome Courtesy, Professionalism and Darn Right Hard Working Staff! A Job Well Done!!
Our project manager, Taylor Lovrovich, is very knowledgeable and very professional. I would recommend Taylor, and ServiceMaster of Tacoma, to anyone dealing with a water damage issue.
The work crews and leads were knowledgeable, courteous, and answered all my questions.
Everything was taken care of good
All work was done quickly and efficiently by John. We were informed of progress and knew what to expect and the equipment was monitored and maintained. Would recommend this service to anyone. Thanks for the hard work and getting it done in a very clean and timely manner.
They did a great job!
The workers were professional, cleaned up after they were done. There was missed communication on who would complete the re installation of the moisture barrier and insulation. I had to contract another company to complete the work.
Luis, was wonderful ! He made everything very smooth for me as I was freaking out. Wasn't expecting this to happen took me by surprise.
Thank you Dennis and Luis and the guys he pulled to the house to help
Thank you First name removed
Servicemaster immediately responded to dry the area impacted by our overflowing toilet. We were afraid this would require extensive demolition, but they expertly utilized creative methods to minimize the restoration intrusion. Reminds us of laparoscopic surgery!! Everyone involved was professional, friendly and a joy to work with. They left us feeling we have a "friend in the business."
Restoration has not taken place as of yet still waiting for that to be completed
I can’t say enough about the friendly professionalism and kind and caring expertise of your entire staff! I spent weeks with your team after an attic fire in Our Home and they were absolutely amazing, day and day out. I have recommended Service Master to several acquaintances!