Customer Testimonials
great service cheers benny
Good quality at a reasonable price. Great service from the team
I recently purchased my new Trek Fuel+ 9.8 eBike from Trek Bennetts Green, and I couldn’t be more completely satisfied with the entire experience from start to finish.
The team were incredibly helpful throughout the whole process, offering great advice, useful suggestions, and the opportunity to take trial rides on different bikes to help me decide which one was the right fit for me. Their knowledge and friendly approach made the purchase easy and enjoyable.
A special mention must go to the store manager, Ken Shoring, for his friendly manner, helpful insights, and genuine support during the decision-making process.
I am extremely happy with my new Trek Fuel+ 9.8 and would highly recommend both the Trek product and the informative, friendly service provided by the staff at Trek Bennetts Green.
Best customer service around! 10/10 would come back again.
Friendliness, helpfulness and knowledge of products
Quality products with helpful friendly service 😊
Service from staff and available range
The Trek Store at Bennetts Green is excellent. The staff have continued to educate me on the world of E bikes and understanding the power requirements and suitability of each bike I am riding. I'm grateful for their ongoing support in my families bike riding journey. Awesome team! First name removed
Always friendly service
I purchased a new bike from another trek store. I had an issue with the bike. Trek Bennetts green went above and beyond to sort the issue
I have been happy with the service from both the sales staff and workshop staff at TREK Bennetts Green since I bought my first Trek bike a year ago, and I'm happy to recommend this business. They obviously enjoy their work and it carries through to their treatment of customers.
Always find the staff very helpful.In my case i bought product online but when i picked up i realised i made a mistake ,staff member sorted me out with the correct product. Great variety of products as well.
Great Service, friendly staff, super helpful
The entire team at Trek Bennetts Green is super friendly, professional, knowledgeable, and passionate about cycling and the Trek Brand.
Love shopping and getting inspiration too often at this store!
Huge shoutout to the team at Trek Bikes Bennetts Green. After a quick phone call they took my son’s bike straight in during the school holidays and replaced a broken sprocket the very same day — no questions asked. Absolutely amazing service, friendly staff and a lifesaver for a kid wanting to get back out riding. Highly recommend!
well organised, quoted and planned
Always costs more than you think or expect but doesnt everything
staff very helpful and accomodating
Great product very knowledgeable service staff a great shopping experience
Staff always very helpful
Great and welcoming service. They know their products and they actually ride bikes.
Great range of Trek bikes and accessories. Friendly staff from a diverse range of cycling genres. If they don’t have knowledge of your cycling genre, they will ask so that they can learn.
good humans
I’m may be biased because I work here on and off but I’ve been to a few stores around the country and this is by far the best. Especially in terms of service and personality.
Every interaction has always been a great customer service experience
Service is exceptional. Had a warranty issue and was dealt with very professionally. Thankyou
You keep your promises & communicate well.
Great communication and value for money
Customer service is spot on
clear on whats included and whats being done and when extra cost
Easy online site to navigate. Good communication about my purchase from the staff from the Trek staff at Bennetts Green store. Good quality products in store
Good service and helpful staff