Customer Testimonials
Ken and the team at the Bennetts Green store offer exceptional service.
Very helpful and friendly staff
Great products! Great Service! 10/10 Would come back again.
Great staff. Super helpful. They make you feel good about your bike and choices with your bike. Prices seem very reasonable and price breakdowns are well explained. Very helpful phone support as well.
Amazing team at Trek Bennetts Green. Never fail to impress.
There was a great range of Trek bikes and accessories available in store. Riley was very helpful in setting up a bike for me to take for a test ride and getting my bike assembled for me to pick up the next day. The crew were all very friendly and helpful and genuinely interested in some of my set up regarding pedals etc since I don’t use Shimano SPD’s.
Staff were excellent and extremely helpful and friendly and helped me as someone new to cycling
Good quality range of products
Great service, as always!
Amazing bikes
Ken provides exceptional customer service and advice
Great, knowledgeable staff each time we have visited store
Love the Trek store at Bennett Green. Ken has been awesome to deal with, very experienced and friendly
Good products and helpful staff
Ken (bike mechanic) seemed to be across replacement battery for my Verve+ and price matched competitor. Order and delivery as advised.
Great all round service
Great store and awesome service too!
Very happy and helpful staff, and we left on the day with the bike of our sons dreams
Friendly and knowledgeable
Ken
Great service and advice. Happy to recommend!
Staff are always helpful and happy to do small jobs and assessments on my bike. Great service where they’re always going above and beyond to help.
I’ve never owned a Trek bicycle before, but I am certainly enjoying the ‘Trek experience’. The bike is very reliable and well put together. I use it regularly in the scrub and it handles and performs very well. I’ve had my bike serviced at the Trek store Bennett’s Green. The team (particularly Emily) were wonderful. Emily greeted me with a smile and was very clear on how the service would be undertaken and how long the job would take and she was true to her word. It is clear she loves her job. As a customer the whole experience was very pleasing.
The products are good & staff are helpful
Top employees
Very good bike and excellent service. Staff were very knowledgeable.
The bike is amazing. When I went in I was hungover and had no idea what I was looking at. The whole team was all over it and nothing was an issue.
Friendly, knowledgeable staff.
The people at the Bennetts Green store are always professional and helpful. They problem solve and give you options to get the best outcome - they have been a pleasure to deal with
Incredible service, was served by a really nice guy with an American accent, sorry I missed his name.
You guys knock customer service out of the park, never had a bad experience at your store. Keep up the good work
Friendly staff, happy to help. Usually have in stock what I want