Customer Testimonials
Great range of Trek bikes and accessories. Friendly staff from a diverse range of cycling genres. If they don’t have knowledge of your cycling genre, they will ask so that they can learn.
good humans
I’m may be biased because I work here on and off but I’ve been to a few stores around the country and this is by far the best. Especially in terms of service and personality.
Every interaction has always been a great customer service experience
Service is exceptional. Had a warranty issue and was dealt with very professionally. Thankyou
You keep your promises & communicate well.
Great communication and value for money
Customer service is spot on
clear on whats included and whats being done and when extra cost
Easy online site to navigate. Good communication about my purchase from the staff from the Trek staff at Bennetts Green store. Good quality products in store
Good range of quality bikes
Ken and Nico are top blokes and great help.
Thank you!
Super helpful and friendly
Have bought several products from this store and staff have always been friendly and helpfull, especially when shopping for my young daughter.
Every thing
Friendly welcoming staff with a positive helpful attitude. Great strong kids mountain bike
Epic and cool store.
Great service and wonderful staff!!
Helpful staff and good quality products. very clean and organised store
Fantastic selection of bikes and accessories!! Wonderful customer service!! Bravo!!
Great service, great team
TREK Bennetts Green staff are welcoming and helpful. Bike services are completed efficiently. There was a bit of confusion this time around however when trying to book our bikes in for their service but when we dropped the bikes off it was all good.
Firstly the service, then the quality brands that can be relied upon
Great service. Staff are always welcoming
Great service and quality products!
The team at Trek BG are great. Ken is the best, as soon as I step foot in the door he sees me coming and goes to get my bike from out the back. I trust the team, so its worth the 45 minute ride to bring my bike out there for a service. Cheers! First name removed
Friendly knowledgeable staff, great range. Just an enjoyable experience
The staff went above and beyond with helping me out with spare parts. Was chasing one part to finish off my wheel rebuild that wouldn’t be available for a few months and they sorted me out with a used spare part they had. Saved my wheel build!
I appreciate you all, Best team ever
Great and welcoming service. They know their products and they actually ride bikes.