- Phone: 630.324.8400
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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like your education classes and your e-newsletter. A suggestion would be an e-newsletter and an e-CRITICAL letter that needs My Attention Immediately.
Unfortunately between work, clients,family, family events, children school projects, etc. Sometimes the newsletter goes unread and if there was something critical we would miss it.
Information accesibility.
I visit frequent the Arlington Hts office and it feel like family. The care and friendliness is over and above a job description. I like the amenities of the facility and take classes there. For home study, I like the ease of getting learning material and testing too. Yes, I would highly recommend our association.
Professional and prompt
Most of your employees are wildly helpful, but th lady at your front desk is usually not very helpful
good email comm
Quick to respond to questions, thank you
in this market, it is ridiculous that we pay this much for dues.
The staff and support has been great.
1)Questions are answered promptly.
2)Have had absolutely no problems with MAINSTREAT.
Member should not be pay for some of the courses.
i just started but i chose mainstreet because the web site was easy to use and i liked the class schedule.
I wish you had the real estate store. I used to pick up sign riders and other things.
Jen Marquardt was so nice to help me with my latest request for assistance.
Always keep members informed on what's new and going on.
A great place for improvement would be not to allow hostile Realtors be disrespectful to whom is speaking at the Mainstreet events ( mostly the DG location )
I have experienced this, and it makes for a uncomfortable situaiton
Customer service is great and they have a great attitude when helping you solve a problem.
They keep updating, where ever they can.
The education offered. Helpful staff.
features, training, customer support
The staff personnel are helpful with getting me the information I request.
Friendly & knowledgeable.
very knowledgeable staff
good communication and services. I did have one issue, however. Lynnette told us to contact the IDFPR to inform them if we use a nickname. When I did, they got back to me and said they need a formal DBA certificate to update the records.I responded that I was not implying that I had a legal documentation but that i just do business as my nickname instead of given name. Will this suffice? I also sent you a copy.
Love it. I belonged to an other association in the past, and, nothing compares to you.
So far, everything.
The Service is in point
Integrity and professionalism!
Staff, very responsive; programs, quality programs that meet my needs; groups that enable me to focus on areas of interest.
I always get the correct info I need quickly and efficiently.