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19985 ratings.
based onWhat our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Consistent communications and free seminars
Professional, quick response.
The sentrilock day code issue is really making me think about switching to BAR. Not sure how many boards are still blocking this function, but I some that are not. At the end of the day you are forcing agents to use old systems, combo boxes, to accommodate these agents that haven't or won't get sentricards. Never saw what happened after the questionnaire about this issue over the summer?
It is cheap compared to other boards
I had an issue with another agent regarding an offer I presented. I was told someone from a committee would be calling me the next day or the following day. Never heard from them and never heard from anyone at the board until I filled out this last survey complaining, well it was too late then. Very disappointed considering I don't use the board for anything except to pull up contracts etc. Very costly at $500 plus for dues just to get contracts.
Discounted CE classes; general educational sessions; friendly courteous staff.
Variety and quality of services offered.
Professional Standards help keep us above board all the time. The staff is knowledgeable and willing to help.
Pretty much everything! So many classes are offered. Also, whenever I have had to make a phone call with a question, I receive a prompt answer. The association is run so efficiently and effectively in my estimation.
You guys are intuitive. Finding ways to help before we even know we need it! I love the new website redo too. Ez to see my CE etc
I love all of the training and support that is made available to us.
The easy ness to navigate the websites
Everyone is extremely efficient if I call in or stop by
Respect. Technology. Ethics.
I always get answers in a quick and efficient manner.
More smiles.
I HAVE BEEN PART OF THIS ORGANIZATION FOR 32 YEARS AND SPENT 12 YEARS ON THE BOARD OF DIRECTORS AND FEEL THE ORGANIZATION HAS LOST TOTAL CONTROL OVER ITS MEMBERSHIP...WE ARE TOO BIG, AS FAR AS THE MLS IS CONCERNED AND I HAVE FOR AT LEAST A COUPLE OF YEARS NOW DISCUSSED WITH THE MORE SEASONED REALTORS THE CONSTANT PROBLEMS THAT WE MEET EVERYDAY IN TRYING TO DO BUSINESS. THE OLD PROBLEMS THAT WE HAVE ALWAYS BEEN DEALING WITH ARE NOT THE ONES THAT PAIN THE "GOOD" REALTORS. ITS THE LACK OF PROFESSIONALISM ON THE PART OF THE AGENTS THAT HAVE ENTERED OUR BUSINESS IN THE LAST 10 YEARS OR SO....MY COMMENT TO THE PEOPLE I SPEAK TO IS THAT THIS IS THE MOST UNPROFESSIONAL GROUP OF REALTORS I HAVE EVER SEEN IN MY 32 YEARS AND EVERYONE AGREES WITHOUT HESITATION...UNFORTUNATELY I BELIEVE ITS TOO LATE TO FIX IT. THE CAT IS OUT OF THE BAG AND NO ONE IN OUR BOARD KNOWS OR CARES ENOUGH TO FIX IT.
EVERYTHING! !!!!
VERY HELPFUL!!!!
Allow 1 day code with Sentrilock
You make it very simple to adhere to the monetary deadlines with your regular 'reminders' and it is very much appreciated.
Value for the cost is not there. For the cost of the year membership the MLS should be include. Along with the cost CE through the association is to high and there is no added value over taking CE somewhere else. The association is also out of touch with affiliate members and providing value for them.
I don't understand the question. Do we have a choice?
Fast and accurate answers, always someone available
The many classes that are offered throughout the year.
Professional and courteous.
All included services and the amount of training offered.
great training
Mainstreet is on top of it! Always informative and provides great services!
Better events
The professional, friendly service of everyone I talk to!