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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Continuous innovation and easy interactions whether in person or digitally,
Friendly and helping staff.
Intelligent responses to my needs.
Pretty much everything...Monday and Tuesday this week I attended two very informative classes. I came out of there saying I need to take advantage of getting to more of them!
I like the classes offered. If I call I always get the help I need.
I think the web site could use improvements. When I add a class to my cart I would like to go right back to where I was when I choose the class.
Lower cost for C E
Awesome staff! Thoroughly professional.
I live in New lenox. Every time I want or need to take a class, I have to go to Downers Grove or Arlington Hts. Most of the classes that I'm interested in take place in Arlington Hts. Very inconvenient. I have been talking to several other agents from our board that live in the southwest suburbs and they have said the same thing. They don't typically take the training because of the inconvenience. If we joined Three Rivers, all of our training would take place here in Joliet. When I asked the education dept, they said because no one signed up for the classes and they had to cancel. I think it's been quite a while. I've been with this board for quite some time now and we've never had good class options here. Maybe if you brought some classes out here and let the agents know, they would attend. I do think the education is important and the more the agents know, the better our board will perform. Mainstreet may be the best option for the agents out this way if they are looking to stay on top of their game.
Thank you!
Easy to get a hold of people and the system is easy to use..
You can always get a good answer to your questions
Willingness and kindness to give time to help further understand what the organization has to offer.
I like EVERYTHING about your services! The personnel, the clases, the events, the speakers, comfortable chairs, the location!! If I've forgotten anything, feel free to add it!
Mary Wolak
United Real Estate Chicago
Offer a payment plan for dues.
Website navigation and ease to navigate could be improved. In General the Organization could provide better communication and e-learning modules.
To many fees / dues for new (first 3 years) agents
Convenient
I enjoy all the continuing education that is offered and the response time for queries.
Whether your a large or small office, the level of service is consistent across the board.
Very Efficient!
The variety of education offered.
They are always there to answer any questions I have had as a new agent. Pat O'Brien is the best!
Always Professional,Informative &
Time Sensitive to All Situations‼️✅
Easy to use.
I think you all should be clearer, a better website and the mls user friendly . Tutorials on line on how to use it.
Plenty of training, and great communication of things that are new and changing.
Training. Customer service is also great on any issues I have.
Always helpful!
Very current and easy to use!
Good information! Time well spent. Thank you.
They are very supportive and helpful with all your questions