- Phone: 630.324.8400
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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
More events and training in Northern Lake County area.
I feel that the constant changing in programs with little actual gain is just time consuming to the realtor. And the sharing of our listings with Zillow etc, diminishes the leads that come directly to us. We have to pay to get them back.
Professionalism and quick response to any problems.
Quickly solved the problem.
How professional the staff is in replying to questions
very helpful and ALWAYS professional
Every interaction I have with staff is a disappointment (and I don't have very many). I either receive no response to questions or received rude and terse responses.
I don't expect much - but when I have a question, I don't think it's unreasonable to have it answered professionally. This association is supposed to work for me - the staff would do well to remember this.
Very helpful! Great instructors, variety of courses offered.
Need no improvement
Service
The customer service from the staff is excellent!
It’s easy to use!
Fast response
Fees are high
The availability of training.
The quick response time, as well as the competent and patient staff. I have always had my questions answered promptly and with professionalism.
Classes and nice people that work there.
Everything
Always there to help with immediate answers
Always there to answer questions
I love that I can ALWAYS get a human on the phone! Also very thorough with billing of dues, licenses, etc. It's so great to know someone is helping me stay on track!
I have been a member for over 20 years
You're just awesome! Always quick to respond and very friendly!
outstanding customer service
If there is a problem, I always get help to solve it. Also, the bill paying is very efficient and easy to use—so “user friendly.”
I always appreciate the prompt answers I get whenever I call Mainstreet. In our line of business, multi-tasking is the norm. And to have your organization in my corner to get me the answers I need to do my job in quick fashion is a BIG PLUS!
Informative and helpful
The staff is very knowledgable, professional and courteous! I love the wide range of classes offered throughout the year. The teachers are the best! The website is user-friendly with much information provided. Everyone at Mainstreet does an outstanding job!!!!!!! Thank you!!!!!
Very helpful when you have questions.
Always professional