based on 4861 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate did not understand English relative to haircut. If she did, she hid it extremely well. She said “yes” or “okay” and did what she wanted to do.
I absolutely hate water on my head and I always mention no water or products. As soon she acknowledged no water she started squirting water on me. I asked for a high and tight, she said okay “high fade”. No I do not want a fade - I want high and tight. After three attempts to get her to understand, I’m done.
I cannot wait to tell everyone to stay clear of her (Silvia).
Instead of a peaceful haircut I had an awful experience. I get it’s only a haircut but on a fixed income, I don’t want to pay for a lack of understanding simple phrases relative to the service I’m paying for.
Always the best, always!
Been a customer for many years...
as usual great service
Giselle is awesome
Salina was awesome.
I walked in no appointment with my son and was immediately brought to a seat for our haircuts. In and out in under 30min for both us, excellent services at this store. Very clean store.
The location of Sport Clips Atascocita is convenient. SCA has an excellent array of men’s hair products, a nice waiting room with a large screen TV and smaller TVs near each work station, an online check-in app, and a clean environment. But, what I like best about SCA is hair stylist Rachel. Rachel is an excellent hair stylist and I highly recommend her to anyone new to the SCA world.
I actually looked like I did when I walked in only with shorter hair.
Friendly service and great hair. My wife gave her approval.
I get a consistent haircut every time I go. Michele is my go-to stylist at this location; she’s very friendly and always gives a great haircut.
Essie
Cheyenne is the best always does a great job
We like the consistency and professionalism, and the outcome for my son's haircuts. He looks much better than when we go to other places for his haircuts. I have to report, the last time we were at Sports Clips, there were some vagrants asking customers for money, inside the store. The Sports Clips staff really should have asked them to leave and called the police instead of allowing them inside the store and bothering the customers. It made the store feel unsafe.
The MVP!
Overcharging me is getting very old. The default is to select a higher priced haircut when I didn’t get a shampoo or massage
Kaitlyn does an amazing job making sure everything is exactly how we want it
Drea is very professional and always does a good job.
Sandra was amazing with and during my haircut.
Drea is the best!
Britney is the best. Enough said
Bad attitude except Carina who was great.
There used to be a father and son package they don’t have it anymore .
The push to buy other products is uncomfortable — at least put the prices on the packages .
Feel pressured to tip which is not fair when the tab is over 50 and you’re met with a bitter face (like saying you’re not going to tip well).
Overall a disappointment
Came in complaining of hair in my eyes and wanting an inch off to get it out. Now I have to go get a haircut again because my hair is still in my eyes.. the back and sides were done. Sides not blended. Looks like mushroom. And like I said. Hair still in my eyes.
Azu and alllof the ladies are very nice and helpful
Aj did an amazing job with my 2 year old son’s hair. She was patient and it turned out great. His first haircut didn’t go so well at another place. I will definitely go back to her.
I finally have a stylist that cuts my hair exactly as I ask. Don’t have to worry about looking like a scalped old man!
The service I received from Ashley was honest and kind. I was very please before, during, and after my haircut. She is a good woman and employee.
Excellent service every time, and the stylist is a joy to speak to.
Check in process, quick service and friendly staff
My stylist is the best. She does a great job all the time.
The current experience at chains like Sport Clips breaks down because the system is optimized for throughput rather than precision. The check in flow behaves like a loose queue instead of a true scheduling engine, customer profiles are shallow or inconsistent, and there is no reliable way to capture or reuse visual references or structured haircut data. That creates downstream friction for both sides of the chair. Customers have to repeatedly explain their preferences, deal with drifting wait times, and accept inconsistent results. Stylists are forced to interpret vague notes under time pressure, which increases cognitive load and the likelihood of input mistakes. Over time this erodes trust, reduces repeatability, and limits upsell opportunities because the service never becomes predictable. By contrast, more modern competitors and independent shops increasingly rely on tighter appointment based workflows and richer client tracking. Platforms like Square Appointments and Booksy support true time slot reservations, structured client notes, and in some cases photo references, allowing stylists to build continuity and deliver consistent outcomes that drive retention and higher lifetime value. The gap is not just user experience. It is the absence of a cohesive data and workflow layer. This is where IBM can step in. By introducing a hybrid scheduling and profile system on IBM Cloud and IBM Watsonx, combined with structured customer hair profiles, guided stylist workflows, and machine learning driven feedback loops, IBM can transform a fragmented and error prone process into a standardized and data driven service model that improves stylist efficiency, increases consistency, and drives higher customer retention without sacrificing the speed required in a franchise environment.
Services are very nice , haircut and wash with a light massage