based on 3128 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lilly is amazing and always makes me look silky smooth.
Consistent haircut systemwide
Very professional
Friendly and professional
Pre-registration
Cheyenne was amazing, i was in a rush. She got me in, listened and figured out what I needed quickly. She was very friendly, accommodating and easy to talk to.
My stylist Maria was excellent!!! She was very attentive and asked questions to ensure I was satisfied. One of the best haircuts I’ve received!
James did an outstanding job.
Excellent customer service
Kim & Tami are my go to’s, they’re both great!!!
Very quick.
Ramona is great!
People are always friendly, the shop is always clean and I am not waiting very long to get a hair cut.
The customer service I received was top notch!
Great haircut
Very customer friendly. Brittany, the Manager, is outstanding. She is very customer and employee oriented.
Ease of scheduling with my stylist
Ashley did a great job (as always)
Chely did an amazing job!
Ashely is professional and friendly. Always does a great job!
Van is excellent.
Cassie was friendly, and did an awesome job !
Friendly and outstanding service
Services at the Kingwood location are excellent. Michelle is my “go-to” stylist, but when she’s not available, I can always count on Blanca to get it just right. Consistently professional, friendly, and accommodating. Highly recommend!
Friendly service. Easy online check-in process. Quality work.
Exelente
Not a good haircut. Don’t expect the stylist to listen to what you asked for. Low fade, apparently never heard of. Blend, nope. Now, if you want your sides buzzed, back buzzed, both the same length and a line where the upper hair meets the shaved area, yes, this is the places to go. The stylist was friendly and pleasant.
What sets Essie apart is the personal connection she builds with her clients. She approaches styling with the care of a friend and the precision of an expert. She always takes the time to understand the context of my upcoming events, ensuring that her work perfectly aligns with my goals. She is incredibly reliable and excels at bringing a vision to life.
The lady cutting my hair was nice in tone but complained about everything in life. Like I get it sometimes we go through rough patches but good grief everything from sports, marriage, and price of living were thrown on me while I felt trapped in a chair listening to someone vent. Add to that my sideburns were not even and my number two on the sides was patchy in some areas. I had to go into a local barber to get the cut fixed. I’ve had great experience with this location in the past but this time was rough.
The staff is incredible. Best I’ve ever encountered.