Customer Testimonials
The staff takes the time to listen to the customers and are very knowledgable. I also like how friendly they are, you feel at ease after a few
minutes. If you have a budget they try their hardest to find a way of working with it without making you feel bad. They don't just try to sell you the most expensive shoe there. :)
The personal attention, knowledge of the staff, store layout.
Your sales person was very good, not in a hurry and listened to what we said. We are in late 50's very active and my own kids would never touch my feet. The young man that waited on us seemed to not want to vomit.
good customer service
The service is very personal and there is a great selection.
Amazing service . I was so impressed with how you can fit shoes to peoples feet and let them choose from several pair that would be appropate for them . I also like the fact that if they bother your feet in a day or so you can exchange for a different pair . No more Zappos for me . Thanks so much First name removed
Craig did a great job fitting me to my new running shoes..........I was experiencing right knee pain, which has now been eliminated. It's great to be able to run again !!!!
Your enthusiasm
Your sales people are "very" helpful. They recommend items that I would know that you had to help with my plantar fasciitis.
Helpful staff. My only concern was I was told you are frequently out of the Addidas shoe model I was interested in.
Nice selection, high quality, knowledgable staff
You have a wide variety and your employees are very helpful in the selection process.
Your store was high recommeded and I was very happy with the entire experience. Both times I have been in, I have been greeted at the door and helped by very knowledgable employees. They are obviously well trained and able to help me find the perfect shoe for my feet and my goals.
Personalization of the shoe-buying experience. Friendly staff.
The training level of the sales associates and the net cost comparison to related foot treatments for problems with my feet were what drew me to the store and brought me back.
Quality products. Knowledgeable and amiable staff.
Everything!
Personal and professional service
The last time I was in I received EXCELLENT service. The two young men working that day were extememly knowledgable and helpful. Even though I am not a regular runner, they treated me with respect.
selection and quality of service
Very attentive and patient service. Tyler took his time to make sure I had the perfect fitting shoe to train in, and patiently answered all of my questions (I had many).
your staff knows what they are talking about and give good recomemendations.
The service is great your employees seem to care. And Catrina listens to
me to when i tell her my needs and wants. Nice clean friendly place to shop.
everything
The Customer service was excellent! So far, my running shoes are fantastic!
Personal service. Seem to care about my personal success, rare these days.
You have all the items and brands I need. And, your staff ALWAYS goes above and beyond with their service.
The young gentleman that assisted me could not have been better.
You are extremely lucky to have such a great employee.
Knowledge, service and products.
Fleet feet has a lot of items that other local stores don't carry. More shoes, more clothing, and triathlon gear.