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4361 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Joanie, thank you for your kind review! We appreciate your dedication to Carkeshia, as well as us! We're so happy she has been able to target your problem areas and that you've felt relief afterward! We look forward to seeing you soon!
The atmosphere
Kodie. He’s the very best massage therapist ever. I also love Oriana and I’m so glad she manages your place because she is a wonderful person. As long as those two stick around, so will I.
LaVida at Crabapple has the best customer service and wonderful staff. Lee Ann receptionist is
friendly and professional. Cynthia gives the best facials and I love massages from Michelle.
Great therapists, excellent estheticians and I love the products!
Attention to my needs, prompt and personable service.
You show an introductory price and then deny it. The anesthesia as good and very pleasant but your prices are to high.
We don't have introductory pricing, only member and non member pricing so I'm not sure where you saw that or maybe you confused us with someone else. Also, not sure what you're referring to as anesthesia since we don't provide any services requiring such.
Charged for an appointment that was 2 days before my hip replacement surgery (surgery date was May 28). I called the location to dispute as I not only was not at an appointment but could not walk. This is not the first erroneous charge experience I have had and now want to cancel. Please send me whatever document I need to complete to cancel.
Very nice service
Thank you for your feedback! We're so glad you enjoyed your experience with us, and we hope to see you again soon!
Feel comfortable in atmosphere there
Coral is the best massage therapist, the place is clean and staff at the reception desk are nice and pleasant.
Lower the price
Front desk and the therapist are always exceptional.
Receptionist is very friendly and helpful, Clean and calming when you walk in. My therapist Mamie is very understanding of my needs and makes my muscles less tense and less sore.
Massage service excellent and staff always polite and courteous.
Professional: upscale, easy , knowledgeable
I feel the price was good and the massage therapist I had did an awesome job. I highly recommend this place.
Super friendly and inviting staff!! Bria was awesome with my facial and eyebrow wax!!! Will definitely be returning!
Belkys gave an outstanding massage!
Great staff. Very friendly and professional.
Very relaxing, thoughtful and professional
Channel is an amazing massage therapist, and the service I have received has been top notch!
Everyone is very professional and nice. Everything is clean. I really like the atmosphere and every time I am greeted.It is with a warm welcome. My massages are fantastic.I can't say enough about this place.
Professional relaxing atmosphere
The place was very clean, large and nice. Jill did an amazing job! thank you
Shelly, thank you for the kind review! We're so glad that Jill was able to provide you with an exceptional massage! We, also, appreciate the recognition in our cleanliness at our location. We hope to see you again soon!
I was made to feel very comfortable. My massage was relaxing. Staff was very nice
Great massage peaceful snd quiet . Will come again . Yhsnks
Thank you for the kind review, Dianna! We're happy the massage that Cara provided you was relaxing and peaceful! We look forward to seeing you again soon!
Wonderful 90 min massage and great relaxing music
Thank you for the kind review, Shirley! We're so happy that Tacuma could provide you with an amazing massage, and that the music was relaxing and enjoyable throughout your session. We hope to see you again soon!
Very clean, everyone is very nice from reception, too Robyn my massage therapist, she explains everything and make you feel very comfortable.
Fantastic massage from Dean- will be back hopefully next month!
friendly and helpful. Carkeisha Noah gives
an awesome massage!