- Phone: 248.366.4611
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4940 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional.
It is hard to get appointments. The good massage therapists are booked for months in advance.
I got hurt and wanted to have a follow up massage to assist and could not get in.
Massage was very relaxing and professional. Top notch service and facilities were great as well.
Great service!
Professional- prompt - excellent overall
Very professional, clean and good
Julie does an amazing job! My back feels brand new.
Availability of appointments
The place is very clean, very peaceful and the staff is very friendly and very professional.
I had a massage from John and he was amazing! Took his time with making sure I was comfortable, and made sure the massage was gentle but yet firm in the areas that were problematic for me. I will definitely be back schedule an appointment with him.
I would not recommend this place at all. Very disappointed.
Heather , I am sorry that you feel that way but looking in your profile it shows you have not been in since 2023 so what made you change your mind about the spa. I would love to talk to you one on one and see how can we can rectify the situation.
Everything was great!
The top service that I enjoyed is the professionalism from the staff. The staff is very friendly and welcoming.
Kay my masseuse and Gabby at the front desk are incredibly helpful and kind people. Highly recommend Kay as a massage therapist.
Hi Jeff! We appreciate your review! Ms. Kay is an amazing therapist, well trained in her role for over 40 years. Ms. Kay really likes to ensure her clients advocate for their self care and goes above and beyond with her consultation to ensure her clientele knows they are cared for. Thank you so much for checking us out and we look forward to rebooking yourself and your wife for a future couple's massage! - Gabby (Assistant Manager)
Close to home. Clean facility
Thank you for your feedback! We are so happy to hear that you had a great experience with us, and we look forward to seeing you again!
I want a detailed explanation of services before I leave a tip! My $99.95 facial went to $161 before I even knew what I received! Terrible customer service
Massage and front desk staff
Hello Vanessa! Thank you so much for your review and continue support since 2022. We appreciate your business! - Gabby (Assistant Manager)
I always love my massages at LaVida and never miss a month.
Everything
Always perfect job!
Soothing massage by Kelly, friendliness of the staff!
Everything
Very nice massage asked about pressure… and did a great job!
Spencer is awesome! Also very prompt!
Professional
I had an appt at 9am on 7/10/24 and I was called at 8:43am to cancel and reschedule, when they had just send me a confirmation email at 8:15am asking me to confirm my appointment (which I did). I thought that was unprofessional, so when I rescheduled, I asked if it could be with another Esthetician. They were able to get me scheduled for 7/15/2024 with someone else.
On 7/15/2024, I had my appt and it was supposed to be the free facial from the mother's day gift card advertisement, but the receptionist swiped my card. She insured me that she took it off and I still have the $150 on my gift card, but I did not get a receipt or anything showing that, only her word.
The Estheticians was great and I did leave her a tip. She was sweet, and wonderful. I would recommend her as a person and for her service.
Thank you.
Thank you for choosing Lavida in Greenville, I'm sorry about your experience and the confusion. Per our phone conversion your gift card still has $150 balance and your facial was comp for our Mother's Day Promo. We look forward to seeing you again in the future where we promise to give you great service from the front desk, for massage and facial.
Therapists are educated and listen to what your needs are
Professional
friendly and helpful. Carkeisha Noah gives
an awesome massage!
Joanie, thank you for your kind review! We appreciate your dedication to Carkeshia, as well as us! We're so happy she has been able to target your problem areas and that you've felt relief afterward! We look forward to seeing you soon!
Pleasant restful. Peter was a wonderful massage therapist & listened to my concerns & adjusted his therapy accordingly.