LaVida Massage
7077 Fieldcrest Drive, Suite 600
Brighton
MI 48116
United States

Average rating: 9.3 out of 10 based on 4940 ratings.

What our guests think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 20, 2024 — Rated 10 out of 10 by C.S. LaVida Massage of Tampa, FL
What do you like about our services?

Pleasant restful. Peter was a wonderful massage therapist & listened to my concerns & adjusted his therapy accordingly.

Report a concern   July 19, 2024 — Rated 10 out of 10 by B.H. LaVida Massage of Cartersville, GA
What do you like about our services?

Very professional.

Report a concern   July 19, 2024 — Rated 8 out of 10 by K.M. LaVida Massage of Smithtown, NY
What could we do to improve?

It is hard to get appointments. The good massage therapists are booked for months in advance.

I got hurt and wanted to have a follow up massage to assist and could not get in.

Report a concern   July 19, 2024 — Rated 10 out of 10 by B.V. LaVida Massage of Kennesaw, GA
What do you like about our services?

Massage was very relaxing and professional. Top notch service and facilities were great as well.

Report a concern   July 19, 2024 — Rated 10 out of 10 by K.S. LaVida Massage of John's Creek, GA
What do you like about our services?

Great service!

Report a concern   July 19, 2024 — Rated 10 out of 10 by B.D. LaVida Massage of Shadyside, PA
What do you like about our services?

Professional- prompt - excellent overall

Report a concern   July 19, 2024 — Rated 10 out of 10 by M.L. LaVida Massage of Shelby, MI
What do you like about our services?

Very professional, clean and good

Report a concern   July 19, 2024 — Rated 10 out of 10 by V.C. LaVida Massage of Washington Township
What do you like about our services?

Julie does an amazing job! My back feels brand new.

Report a concern   July 19, 2024 — Rated 10 out of 10 by C.C. LaVida Massage of Canton, GA
What do you like about our services?

Availability of appointments

Report a concern   July 19, 2024 — Rated 10 out of 10 by M.A. LaVida Massage of Dallas, GA
What do you like about our services?

The place is very clean, very peaceful and the staff is very friendly and very professional.

Report a concern   July 19, 2024 — Rated 10 out of 10 by Z.S. LaVida Massage of West Seattle, WA
What do you like about our services?

I had a massage from John and he was amazing! Took his time with making sure I was comfortable, and made sure the massage was gentle but yet firm in the areas that were problematic for me. I will definitely be back schedule an appointment with him.

Report a concern   July 19, 2024 — Rated 1 out of 10 by H.G.F. LaVida Massage of Livonia, MI
How did we disappoint you and what can we do to make things right?

I would not recommend this place at all. Very disappointed.

Response from LaVida Massage of Livonia, MI:

Heather , I am sorry that you feel that way but looking in your profile it shows you have not been in since 2023 so what made you change your mind about the spa. I would love to talk to you one on one and see how can we can rectify the situation.

Report a concern   July 19, 2024 — Rated 8 out of 10 by R.S. LaVida Massage of Shelby, MI
What could we do to improve?

Everything was great!

Report a concern   July 19, 2024 — Rated 10 out of 10 by W.M. LaVida Massage of Lost Mountain, GA
What do you like about our services?

The top service that I enjoyed is the professionalism from the staff. The staff is very friendly and welcoming.

Report a concern   July 19, 2024 — Rated 10 out of 10 by J.M. LaVida Massage of Sugar Hill, GA
What do you like about our services?

Kay my masseuse and Gabby at the front desk are incredibly helpful and kind people. Highly recommend Kay as a massage therapist.

Response from LaVida Massage of Sugar Hill, GA:

Hi Jeff! We appreciate your review! Ms. Kay is an amazing therapist, well trained in her role for over 40 years. Ms. Kay really likes to ensure her clients advocate for their self care and goes above and beyond with her consultation to ensure her clientele knows they are cared for. Thank you so much for checking us out and we look forward to rebooking yourself and your wife for a future couple's massage! - Gabby (Assistant Manager)

Report a concern   July 19, 2024 — Rated 9 out of 10 by A.M. LaVida Massage of Clarkston, MI
What do you like about our services?

Close to home. Clean facility

Response from LaVida Massage of Clarkston, MI:

Thank you for your feedback! We are so happy to hear that you had a great experience with us, and we look forward to seeing you again!

Report a concern   July 19, 2024 — Rated 6 out of 10 by P.L. LaVida Massage of Brighton, MI
How did we disappoint you and what can we do to make things right?

I want a detailed explanation of services before I leave a tip! My $99.95 facial went to $161 before I even knew what I received! Terrible customer service

Report a concern   July 19, 2024 — Rated 10 out of 10 by V.T. LaVida Massage of Sugar Hill, GA
What do you like about our services?

Massage and front desk staff

Response from LaVida Massage of Sugar Hill, GA:

Hello Vanessa! Thank you so much for your review and continue support since 2022. We appreciate your business! - Gabby (Assistant Manager)

Report a concern   July 19, 2024 — Rated 10 out of 10 by K.P. LaVida Massage of Canton, GA
What do you like about our services?

I always love my massages at LaVida and never miss a month.

Report a concern   July 19, 2024 — Rated 10 out of 10 by J.T. LaVida Massage of Shelby, MI
What do you like about our services?

Everything

Report a concern   July 19, 2024 — Rated 10 out of 10 by H.H. LaVida Massage of Bloomfield Township, MI
What do you like about our services?

Always perfect job!

Report a concern   July 18, 2024 — Rated 10 out of 10 by C.G. LaVida Massage of South Charlotte, NC
What do you like about our services?

Soothing massage by Kelly, friendliness of the staff!

Report a concern   July 18, 2024 — Rated 10 out of 10 by C.M. LaVida Massage of Brighton, MI
What do you like about our services?

Everything

Report a concern   July 18, 2024 — Rated 10 out of 10 by A.C. LaVida Massage of Lost Mountain, GA
What do you like about our services?

Very nice massage asked about pressure… and did a great job!

Report a concern   July 18, 2024 — Rated 10 out of 10 by D.C. LaVida Massage of East Cobb, GA
What do you like about our services?

Spencer is awesome! Also very prompt!

Report a concern   July 18, 2024 — Rated 10 out of 10 by P.K. LaVida Massage of Commerce, MI
What do you like about our services?

Professional

Report a concern   July 18, 2024 — Rated 6 out of 10 by K.S.B. LaVida Massage of Greenville, NC
How did we disappoint you and what can we do to make things right?

I had an appt at 9am on 7/10/24 and I was called at 8:43am to cancel and reschedule, when they had just send me a confirmation email at 8:15am asking me to confirm my appointment (which I did). I thought that was unprofessional, so when I rescheduled, I asked if it could be with another Esthetician. They were able to get me scheduled for 7/15/2024 with someone else.

On 7/15/2024, I had my appt and it was supposed to be the free facial from the mother's day gift card advertisement, but the receptionist swiped my card. She insured me that she took it off and I still have the $150 on my gift card, but I did not get a receipt or anything showing that, only her word.

The Estheticians was great and I did leave her a tip. She was sweet, and wonderful. I would recommend her as a person and for her service.

Thank you.

Response from LaVida Massage of Greenville, NC:

Thank you for choosing Lavida in Greenville, I'm sorry about your experience and the confusion. Per our phone conversion your gift card still has $150 balance and your facial was comp for our Mother's Day Promo. We look forward to seeing you again in the future where we promise to give you great service from the front desk, for massage and facial.

Report a concern   July 18, 2024 — Rated 10 out of 10 by C.R. LaVida Massage of Shelby, MI
What do you like about our services?

Therapists are educated and listen to what your needs are

Report a concern   July 18, 2024 — Rated 10 out of 10 by F.E. LaVida Massage of Clemmons, NC
What do you like about our services?

Professional

Report a concern   July 18, 2024 — Rated 10 out of 10 by J.M. LaVida Massage of Commerce, MI
What do you like about our services?

friendly and helpful. Carkeisha Noah gives
an awesome massage!

Response from LaVida Massage of Commerce, MI:

Joanie, thank you for your kind review! We appreciate your dedication to Carkeshia, as well as us! We're so happy she has been able to target your problem areas and that you've felt relief afterward! We look forward to seeing you soon!


Privacy Policy