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based on 6009 ratings.
What our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kathy~ we are looking forward to seeing you again soon! Roxi is a great addition to our team and we love her flexible schedule as well! Thanks for sharing your feedback with us!
I love Coral for massage!!! Have been going for years and she is hands down the best massage therapist I have had. Also, love Melissa for facials and waxing. She does a fantastic job! Everyone there is so helpful, kind and welcoming! Highly recommend!
you have a wonderful staff.
i have referred a few of my friends
The atmosphere
Alexandra is just wonderful!
Sarah is very friendly and thorough. We discuss any areas of concern. She asks if the pressure is acceptable. Has table heat on warm because she knows I’m always cold. Starts and finishes on time.
It is great to hear that Sarah is very attentive and provides an excellent service for you. We appreciate the kind words and we look forward to seeing you again soon!
Professional, Clean, Helpful staff
Overall facial was good. It was nice and relaxing. Feedback about what products are being used, skin condition/health, and product recommendations would be welcomed ;-)
Good morning Linh, thank you so much for providing this feedback. We are so glad to hear that you were able to relax and enjoy yourself. We will move ahead with these recommendations and look forward to seeing you again soon.
Front desk staff knows me and is friendly. Atmosphere in the lobby is welcoming. Facility is clean. Alyssa Bell knows her stuff. She is the best massage therapist ever!
I had a hydra facial with Shelly. It was a great experience and Shelly is wonderful! She explained the process and answered questions. She gave recommendations and options for skin care. She is very sweet and helpful.
I had a hydrafacial and dermaplane with Lauren and my skin is still glowing!! She was so attentive to my concerns and did a fantastic job!!
The customer service from the front desk is always perfect from scheduling an appointment over the phone to arrive to check in for a session. Every massage therapist I have experienced have all been great. I always leave feeling relaxed and refreshed.
They people are wonderful. My facial was awesome.
Employee's and Atmosphere.
Peaceful atmosphere
Facial with Madison was wonderful
very nice and relaxing atmosphere
The salon was inviting and felt peaceful. My massage therapist was amazing. She set the intentions before we began, asking exactly what I was having troubles with and customized my treatment to those needs
Laura is unbelievable!! The staff is excellent
They’re helpful and friendly!!
The only place I’ll go
great therapists, easy scheduling
Monthly massage has changed my life! I have back issues that cause alot of pain. Back pain not necessarily cause by injury or accident only age & arthritis😬 Since getting monthly massage I hardly ever take Tylenol for pain. I do not need to go to chiropractor SO often! My daily pain went from about a 6-7 to 1-2 or non❣️🤗🤗
Can’t say what a blessing LaVida has been in my pain free life😃
Great service, great ambiance!
So far I have had two sessions & have been matched with the same therapist and good outcomes. Also, I have been able to use my daughter’s extra unused sessions.
Hi Cathy! We are so excited to hear that you have enjoyed both of your sessions with us. We look forward to seeing you in again soon! -Sam
Every staff member of come across in my ~5 years of being a member has been very kind. The facility is always clean and inviting. I look forward to continuing my membership indefinitely.
Very professional attentive to my concerns great advice given for future sessions Thanks very much
Atmosphere and technique of therapist.
The professionalism, relaxing atmosphere and the quality of workers
The massage was excellent but I am still sore 1 week later. The service was excellent too.
We are always looking forward for our next visit at La Vida. Amazing massages and professional massage therapists.
I think all of your therapists are really good. I think there are too many male therapists to female therapists. Some people prefer to go to a therapist of their gender. Also there aren't enough early morning/later in the day/evening sessions. It makes it hard for people that are subscribing to your service to book their times, especially when they work a 9:00 to 5:00 job. In addition, it's hard to book 1.5-hour sessions as opposed to a 1-hour session.
Hi Ruth. Thank you for taking the time to leave us a review. We are really happy to hear that you have enjoyed your experiences with us so far. We want all of our clients to feel comfortable and totally understand that some clients may have a gender preference when it comes to their massage therapist. Female therapists are high in demand and a lot of our tenured therapists (regardless of gender) tend to be booked out. We are always hiring for therapists as availability for our clients is very important to us. I see that you're booked with Maureen weekly for the next four weeks. I'd suggest booking even further out so that you always get your ideal day, time, and therapist. Give us a call at 206-937-8432. Thank you for being a member with us and I hope that you have a wonderful day! -Sam
All staff are professional and knowledgeable
I have a new person Roxy and she was really good. I just hope she stays as every time I find someone I really like they leave or move to days which I work and can only go on weekends or evenings.