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381 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
You continue to hemorrhage talented staff. Adam did a gray job but I will spend the next three sessions getting him caught up on pressure location and style of massage.
Scott, thank you for your feedback. We are just as sad as you to see Lucas go but unfortunately for us, it was time for him to move on and we wish him nothing but the best. We understand that finding a new therapist can be challenging so we are glad to hear that you enjoyed your session with Adam. Thank you of your support and Happy Holidays! Sincerely, Manager
Felt amazing
Great Service, very relaxing the hour went by so fast.
The therapist actually listened
Great staff. Sherrise is the best!
Immaculate facility, personable and professional staff
Appts on time, clean facility, and all staff are professional.
only difficulty I had this past Summer was getting reschedled with Roshelle in 4 weeks.
Karen was amazing! There’s literally nothing else to say. She was amazing. Great customer service. Very knowledgeable about what she does. I will definitely be returning and requesting her personally. 10/10👍🏾
Qendayjia thank you for the kind words. Please tell your family and friends about us. See you soon!
Morgan is awesome
I was pleased from beginning to the end. From the front desk to the masseur.
Eric, thank you for leaving us a great review! We are so glad that your experience at our center was pleasant. Looking forward to seeing you again soon.
As always a wonderful experience. Michael Ray is the best :)
Always courteous and always make me feel so great! Flexible hours to match my schedule.
Very professional, cleanliness, and helpful. Made everything easy from setting the appointment to getting my feedback on how the massage went. Great service and highly recommended.
Very relaxing. Courteous and thoughtful staff.
Mt last service was a very unpleasant one. Not from a massage standpoint rather the front desk. I have had two horrible experience with this particular front desk.
She called me non stop - back to back after l had left requesting me to pay tip. However the tip was already paid by my wife few days earlier when she came and had her massage and paid for my massage and tips at that time. The question is let's assume i did not pay for tips this should not be a harrasement when you are called non stop by a front desk staff to ask for tips. Tips is a customary courtesy but as the word itself TIPS it's not a must and embarassing when she does not do her due deligence to know it was laready paid for and then being harrased for a tip.
Paul we truly apologize for the confusion that the front desk caused on your last visit. You're right a tip is a gift of gratitude after a service and it is much appreciated when given. I think after speaking with your wife on Saturday we were able to convey our sincerest of apologies and that it will not happen again. I appreciate your business and thank you for being loyal clients. Your honest feedback makes us better.
The massage therapist Michelle is good and she listened to my needs
Audrey does an excellent facial and I will continue to see her!
Like the flexibility of offerings.
Melissa did a great job even though my appointment was wrong, oh well it happens
Jennifer did a great job on my first prenatal appointment
The staff is pleasant, helpful and professional, and Brandy is my favorite! :)
Very clean office. Front desk staff was friendly and thorough. Mia is by far the best massage therapist!
Affordable
Front desk service was 10/10, clean, service was length advertised
I love the facility, it’s beautiful and relaxing. All of the massage therapists are great!
Everything. The experience was great and the staff is very friendly.
Experienced therapist and very professional.
Great place to get a facial. I always leave happy.
I have enjoyed everything thus far. Both Gabby and Brie have done wonderful and the staff has been communicative and the business has been clean and relaxing. I love it .
Karen is amazing! She gives a wonderful massage. Staff was very pleasant.