- Phone: (860) 572-7433
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Customer Testimonials
Very very knowledgeable and helpful staff. Extremely happy with our new bikes!
Sales people were very friendly. Stock was well organized and displayed. Loved the “vintage” bikes from the 80s and 90s hanging from the ceiling!
Friendly, prompt, and knowledgeable service. Thanks
Great quality
Your employees
Friendly folks
Good inventory and service was fast and professional.
Friendly, curious and knowledgeable staff. My only recommendation for improvement would be following maintenance on a bike and setting the brake cable length and spacing, please verify that there is enough slack to be able to remove the wheel
The customer service at Mystic Bike is the best. They address your problem and don't try to "up-sell" you. You know you are getting a straight answer and a fair evaluation of your situation. They have a great selection and the team that works there are subject matter experts and are willing to help!
It was awesome! Thanks so much
Your service was great and you finished several days before you told me it would be ready which was a pleasant surprise! Thank you!!
High quality products and reasonable prices. Friendly and professional staff and efficient service.
Excellent service and product on hand
Great service! Had an issue with a wheel/tire and guys in the shop made sure it was right before I left the store
The mechanic who assisted me couldn't have been more helpful, fixing the problem, explaining what went wrong and even helping me load my bikes (two of them) in my car.
The guys/gals working there were cool....
Good selection...
You always have what I need and the staff is happy to help
Friendly, knowledgeable, and helpful staff
Everyone was great!!
Elaine at mystic cycle is so very helpful and courteous and eager to help to make sure you’re happy with your purchase also everyone else at Mystic cycle has been very pleasant and helpful every time I call To inquire about a products that I am interested in purchasing Name removed thank you again
Service and advise were good
Great people and great service!!
The employees are very helpful and the shop is local
I truly appreciate your retail and service operations. I’ve had minor work done well, quickly, and on short notice, and look forward to treating my bike to a well-deserved tune-up.
You also sell great stuff - I don’t need a bike, but I appreciate your selection of lights, clothing, helmets, and all kinds of useful stuff.
Staff is smart, friendly, and professional, and the space is welcoming to all.
Julian was very helpful in getting us the bikes I’d like to test ride. The mechanics also did a good job adjusting the seat, handlebars to meet my specs
awesome service, awesome staff, great products
Professional friendly service. Reasonable price great advice for free
Good service
Really friendly and knowledgable staff.
Thank you for your quick and friendly service. Your staff greeted me warmly, took charge of my bike right away and fixed it quickly. Visiting your store was one of my best customer service experiences of the summer!