- Phone: (860) 572-7433
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Customer Testimonials
Knowledgeable and friendly staff.
Young man was really accommodating. Helped me install basket and lights.
Quick & easy service, knowledgeable and helpful techs and sales staff! Always a pleasure to do business here!
Keep up the great work!
Completed work in timely fashion
Traveling USA and Mystic service team fit me in and resolved shifting issue and gave bike a tune up. Also found issue with shifting that other shops missed so big thank you to Mystic service team.
I called regarding some items I wanted to see if were in stock. Mystic Cycle was very pleasant and accommodating.
Thank you!
Friendly service
Super friendly service!
Courteous employees that listen to your requests.
First time there in many years. Just happen to be in the neighborhood. Like the customer service and the large open floor layout of the shop with the mechanics right there
Friendly, knowledgeable staff, quick turnaround, excellent work.
Sam is a great mechanic and very patient with her explanations
Big store, lots of selection, friendly staff
When I walked in the door Joe greeted me and helped answer all of my questions regarding a new mtb. He was patient, very knowledgeable, and helpful. This carried through with bike delivery and explaining how things worked. Definitely had a great experience!
Very professional and courteous. Addressed my issue immediately
Several years ago I was in mystic and had forgotten my bike shoes. I bought new shoes at Mystic Cycle but my pedals were crank bros. and no one in the area had the right cleats. The guys at Mystic set me up with loaner pedals and kept my vacation from being a bust. I always make it a point to stop in when I’m in the vicinity.
I thought $100. Installation charge was rather expensive, to tighten 4 screws in 15 minutes.
We have always had phenomenal service whenever we have come to Mystic Cycle Shop. Everyone there is engaging, professional, and it's obvious that they are all very knowledgeable about anything bicycle related! Highly recommend them!
Came in with a problem and it was resolved right away.
It was good and straight forward.
Knowledgeable friendly good selection
Good service, fair price
Staff were so helpful and kind. Really appreciated all of their knowledge and help
Very knowledgeable with all products. You all take the time to make sure every person that steps through the door is more than satisfied. I will not take my bike anywhere else.
The woman who helped me was quite friendly, patient and very helpful!
They were quick to fix my bike.
Personal friendly service!
Service is great and personalized. Wonderful old school, self standing store with quality products and excellent service!
My bikes were fixed and tuned up from sitting in the basement for a couple years. The service was quick and my bikes work!!!
You guys rock!