Guest Testimonials

USUALLY good service, reasonable value

Thank you, The service is very accessible and people who works there are very friendly and drivers are very prompt.

The drivers are polite, helpful and prompt.

Extremely easy to make reservations, check in and pay and exit.

Premises clean and well kept and are very convenient to LAX.

Shuttle vans are clean & drivers very helpful and polite.

Most important is that the shuttle vans are plentiful in number and the wait to leave their facility or be picked up at LAX is always short.

Highly recommend.
.

easy peasy. good sales when you can catch them.

Please do your customers a favor and fix your row signs to be reflective so the can be seen better in the dark. They are really hard to see. Thank you

The Parking Spot provides reasonably priced service when leaving my car to go on vacation. Employees are always friendly and helpful in transporting us to the airport. Also being a member provides us with points to be used for future stays.

The convenience of the lot location

I reserved a spot early in the year for my upcoming trip and it was easy and convenient. I showed up a little early with no issues, parked and the shuttle was there as soon as I got out of my truck, helped loading my luggage, and we were off to the airport. I was given a card with my spot and when we returned, gave it to the driver and was dropped off in front of my truck. Simple no walking through the airport to a lot pulling my luggage. I will never go back to airport parking with this kind of service. Price was way cheaper that airport parking with covered parking.

I love the covered parking and when the van is sent almost before you get out of your car. However, my last arrival no van was sent my way, and I had to walk over to the uncovered area and get in line because only one van was running.

EAsy to use Prompt pick up by shuttle

The gate attendants are always friendly and helpful and the shuttle drivers are such life savers helping with luggage, picking you up and dropping you off right at your car. I'm not sure if the South location is the same way, but I chose the North location because of great experiences I've already had there. They did not disappoint this time either.

Easy airport proximity and fast pick-up

Staff is super nice, location is convenient and price is competitive. Any driver we have had is just the nicest person and super caring.

Convenient, safe, good service

Easy to park, shuttle to and from terminal is great. All drivers help with laggage. N long delays on shuttle.

Clean, simple, good drivers, really appreciate the frequent and continuous pick up and drop off schedule.

it was easy to find a spot and affordable

The drivers are great. The Parking Spot makes it so easy to book. Everything is so simple.

Fast and safe for my car

Quick, friendly, convenient in-and-out parking

Everything

Close to the airport / reasonable rates / friendly staff / ease of location when leaving there airport (transportation/pick up location)

reserving a parking spot, entering and leaving was easy and efficient using my iPhone!
a lot better than in the past.
Thank you
Name removed

Efficient.

Quick and easy
Also very nice having the fridge full of bottled water available upon checkout.

Great facility, easy together in and out, shuttle service is great and it’s close to the airport.

no waiting except at the arrival

We are loyal customers of the Parking Spot over years traveling out of Love Field. We prefer the covered parking spots and are amazed how quickly the shuttle is available. The drivers are very kind and helpful and punctual! Keep up the great work!

The ease of reservation. The pick up and drop off was great. The ability to just sit back and get to and from flights was nice.