The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   March 5, 2026 — Rated 10 out of 10 by R.C. Cleveland - The Parking Spot
What do you like about our services?

It’s reliable.

Report a concern   March 5, 2026 — Rated 10 out of 10 by K.T. Salt Lake City - The Parking Spot
What do you like about our services?

convenient for pickup and very timely

Report a concern   March 5, 2026 — Rated 10 out of 10 by Deborah Reynolds Columbus - The Parking Spot
What do you like about our services?

I love that my car was secure. I really love that I was picked up and dropped off at my car. Easy and convenient. The driver was very friendly. I will use this for parking every time.

My only issue is that our plane arrived in the middle of the night and we did not know where to catch the shuttle. There was not an airport employee to ask. We called the Parking Spot and got an answer quickly. It was a minor thing and we found the shuttle pick up spot.

Report a concern   March 5, 2026 — Rated 10 out of 10 by D.C. Nashville - The Parking Spot
What do you like about our services?

Prompt service to and from airport.

Report a concern   March 5, 2026 — Rated 10 out of 10 by K.H. St. Louis - The Parking Spot 3
What do you like about our services?

Convenient location

Report a concern   March 5, 2026 — Rated 10 out of 10 by E.L. Atlanta - The Parking Spot Plus
What do you like about our services?

Outstanding Customer Service

Report a concern   March 5, 2026 — Rated 9 out of 10 by S.C. Philadelphia - The Parking Spot North
What do you like about our services?

Ease of enterance and exit. Ability to choose parking spot. Did have an issue on the return home. First, we had to wait about 20 minutes for a shuttle and second, our car was not in the spot marked on the card and we had to walk around looking for it.

Report a concern   March 5, 2026 — Rated 10 out of 10 by B.N. Cleveland - The Parking Spot
What do you like about our services?

Close proximity to airport, friendly service, easy to use.

Report a concern   March 5, 2026 — Rated 10 out of 10 by E.T. Atlanta - The Parking Spot Fly
What do you like about our services?

Drivers are very friendly, very close to the airport, great pricing!

Report a concern   March 5, 2026 — Rated 10 out of 10 by S.F. Hartford - The Parking Spot
What do you like about our services?

Fast convenient friendly

Report a concern   March 5, 2026 — Rated 10 out of 10 by Catherine Mironov Newark - The Parking Spot Haynes
What do you like about our services?

Easy pick up

Report a concern   March 5, 2026 — Rated 10 out of 10 by N.G. Denver - The Parking Spot South
What do you like about our services?

Parking Spot is great! I'd love to see more frequent shuttles FROM the airport to the lot. The shuttles TO the airport are awesome and always available. The shuttles FROM the airport are usually a 15-25 minute wait.

Also, this last time the driver did not drop me off at my car. He stopped at the Basic shuttle stop and said - you can just walk the 2 rows since your car is just over there. This was very disappointing since it was after 10 pm at night, dark, and didn't feel as safe for a woman as being dropped at my car. Maybe he was new and still learning the parking lot layout. I just followed his request and it wasn't worth arguing about after a long day of travel.

Otherwise, Parking Spot South is my go-to for all parking.

Report a concern   March 5, 2026 — Rated 10 out of 10 by T.M. Atlanta - The Parking Spot Plus
What do you like about our services?

I appreciate the excellent customer service. The staff are always welcoming, the shuttle drivers are prompt and helpful, and the whole process—from parking to getting to the airport—is smooth and well organized.

Report a concern   March 5, 2026 — Rated 10 out of 10 by K.B. Houston IAH - The Parking Spot 2 on Will Clayton
What do you like about our services?

Easy to park. Friendly staff. Clean facility.

Report a concern   March 5, 2026 — Rated 10 out of 10 by SpotHero Guest Houston Hobby - The Parking Spot 2
What do you like about our services?

Easy to enter and exit with the app. The shuttle drivers are always friendly and helpful.

Report a concern   March 5, 2026 — Rated 10 out of 10 by K.T. Hartford - The Parking Spot
What do you like about our services?

Convenient to the airport

Report a concern   March 5, 2026 — Rated 10 out of 10 by Mary Jo McGee Dallas Love Field - The Parking Spot
What do you like about our services?

Always there when i need to be picked up and dropped off

Report a concern   March 5, 2026 — Rated 10 out of 10 by S.P. Denver - The Parking Spot South
What do you like about our services?

My car feels very safe!

Report a concern   March 5, 2026 — Rated 10 out of 10 by Jill Sumpter St. Louis - The Parking Spot 3
What do you like about our services?

The ease of reserving a spot; shuttles always available with very little wait; reward program.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Janice Chandler Dallas DFW - The Parking Spot South
What do you like about our services?

So prompt to pick up the passengers!!!!
Very friendly checking in and checking out, very easy

Report a concern   March 5, 2026 — Rated 10 out of 10 by Nancy Stanley St. Louis - The Parking Spot 3
What do you like about our services?

First time had a dead battery in my car after a trip. I called the # on the parking spot app and it was answered quickly. They sent an employee with a portable charger to jump start my car at 1245 am, in the middle of the night. He responded and had me on my way in 1/2 hour at no additional charge.

Report a concern   March 5, 2026 — Rated 10 out of 10 by J.M. Charlotte - The Parking Spot
What do you like about our services?

Nice drivers and I love they pick you up and drop you right at your car!

Report a concern   March 5, 2026 — Rated 10 out of 10 by Michael Holley Buffalo - The Parking Spot
What do you like about our services?

They were right there to pick you up from your car. Although getting back was a lengthy wait to get taken back to the car because of the amount a people waiting. Overall was great service.

Report a concern   March 5, 2026 — Rated 10 out of 10 by N.B. Orlando - The Parking Spot
What do you like about our services?

Easy to access. Very helpful drivers.

Report a concern   March 5, 2026 — Rated 10 out of 10 by S.J. Nashville - The Parking Spot
What do you like about our services?

Quick, easy, and secure!

Report a concern   March 5, 2026 — Rated 10 out of 10 by Patricia Letters Pittsburgh - The Parking Spot
What do you like about our services?

So convenient and easy. The days of dragging luggage thru parking lots are over.

Report a concern   March 5, 2026 — Rated 10 out of 10 by C.K. Cleveland - The Parking Spot
What do you like about our services?

Shuttles are right there and ready. No waiting. Booking a spot is easy with the app.

Report a concern   March 5, 2026 — Rated 9 out of 10 by Anand Shah Newark - The Parking Spot Haynes
What do you like about our services?

Shuttle frequency and app are great. Sometimes parking spots are hard to find but they direct you to an open one.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Traci Norton Dallas DFW - The Parking Spot South
What do you like about our services?

Very friendly and helpful staff

Report a concern   March 5, 2026 — Rated 10 out of 10 by L.M. Dallas Love Field - The Parking Spot
What do you like about our services?

So easy. Shuttle was efficient and driver was helpful.


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