Customer Testimonials

nice polite you had a few people in shop I was only a bent wheel broken spoke but the guys took care of it , and rides great again

Excellent service!

Friendly. Reasonable. Quality service. Quick.

I have been bringing my bike in for repairs and yearly maintenance for several years. They are very friendly and accommodating. My last visit they were able to take my bike in and fix it while I waited and allowed my dog to be with me rather than him wait in my car.

Always friendly and do their best to help you

Love the experience people are awesome there!!!!

Though it took months to get my new bike due to COVID-19, the staff was pleasant and polite every time I called! We finally got the bike this past weekend and my grandson LOVES it!

Overall good knowledge and friendly service

Excellent service

Best customer service possible! What an awesome warm and friendly place with the best selection and service. I would recommend everyone to shop there.

We waited 7 months for the se bike ! Every time I called to ask when the bike was coming in everyone was so nice and understanding ! They gave me a truthful response . I trusted them 100% along the way ! Than you again

Jeremy was so helpful!!

Great people. Kept me updated when the pk ripper was coming in. Can't blame the bike shop for all of the delays.

First impression walking into the store was awesome
The staff is so informative and knowledgeable
They were professional friendly
Hi recommend this bike shop
Jeremy and Jason are the BEST in the business

Good communication and work with me very well

Very reliable and reasonable

I grew up in bike shops from this general area. I’ve built relationships with just about all of them over the years. Burlington bicycles is new in the big picture timeline but I welcome them to the area with open arms. my first few experiences in the shop are simple, atmosphere and service are above and beyond the average bike store. Knowledge and professionalism does go a long way in my book. Stories will be shared and business recommend. Reach for the stars guys!

Very friendly. Helpful. Bike shop has all the parts that are needed

We previously used Bill's Bicycle shop in Palmyra but the repair times have been outrageous. We currently have a bike there going on 3 weeks now. We are considering going to pick it up and bring it to you.

We will use you for all of our bike needs and repairs from this point forward

Jeremy was very informative and helped me select the best bike for my riding needs.

Sturdy reliable bikes build for longevity. The service professional was informative helpful and patient. Excellent experience, even though it was my 1st experience.

Friendly helpful staff

Very Friendly and helpful.

I'm so glad that I stepped foot inside. Dennis, Jeremy, Jim and James, you guys have customer care down to perfection. You guys answer my questions in a manner that I can understand. Your suggestions have been very helpful and they have allowed my wife and I to enjoy RIDING....🚴‍♂️🚴‍♀️.... P.S. The Küat NV2.0 is everything that you said it would be.. Thank you..

First time there was a pleasant experience, the staff was knowledgeable and helpful

Very knowledgeable staff. Very friendly and patient.

knowledgable staff. Product seems good quality.

The level of service to the bikes and to the customers are second to none. Burlington has a great staff of employees. Thank you for all you do.

Great service, friendly employees and very helpful 👍🏼

I brought my son's bike in for servicing and a "tune up". The staff was incredibly friendly and helpful explaining what was wrong and what needed to be done. The price was amazing as well. You definitely have us as customers.