Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   January 12, 2023 — Rated 10 out of 10 by D.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything quick service, relax waiting area and people friendly

Report a concern   January 12, 2023 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and courteous,

Report a concern   January 12, 2023 — Rated 10 out of 10 by R.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Both
Report a concern   January 12, 2023 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly
Report a concern   January 11, 2023 — Rated 10 out of 10 by J.O. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very helpful and honest! I had been looking for a new Tahoe for a little over a month and every dealership I had dealt with would give me the run around and I found that almost everyone I was dealing with was not honest or helpful at all! That wasn’t the case with my sales agent! John Florence was extremely helpful and honest! I live in Brighton TN and choose to deal with a dealership from Glasgow KY sticky for the honesty and kindness that I was shown!

Report a concern   January 11, 2023 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

From arriving to leaving, everyone that works at your business is very professional & helpful. Special thanks to Josie for making my trip enjoyable.
Report a concern   January 10, 2023 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

They are very nice to do work with.
Report a concern   January 9, 2023 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service
Report a concern   January 9, 2023 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Josie was wonderful to help troubleshoot my car issue and get it to the right service that it needed. She communicated well and was thoughtful. I was able to get an appointment made quickly. Highly recommend!
Report a concern   January 6, 2023 — Rated 10 out of 10 by T.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

When I call, I'm always able to get in quickly. I feel like the people in the service department always help us keep our vehicles in good shape, without pushing unnecessary services on us. Great friendly service!
Report a concern   January 6, 2023 — Rated 10 out of 10 by L.S.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I love my new Nissan Rogue and I really appreciate my salesman, Nikolas Sorrell for his GREAT CUSTOMER SERVICE and for continuing to assist me !!!!
Report a concern   January 6, 2023 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good, friendly customer service

Report a concern   January 6, 2023 — Rated 10 out of 10 by T.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Honesty and courtesy. The only place I will buy from in Glasgow.

Report a concern   January 6, 2023 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was friendly

Report a concern   January 5, 2023 — Rated 10 out of 10 by K.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Made our appointment online. Service was completed on the day selected and in a timely manner.
Report a concern   January 5, 2023 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Waiting periods for repairs are not very long for the work to be done on vehicle
Report a concern   January 4, 2023 — Rated 10 out of 10 by J.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Awesome sauce
Report a concern   January 4, 2023 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Love GM products
The DF staff was very easy to work with

Report a concern   January 4, 2023 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly service!
Report a concern   January 3, 2023 — Rated 10 out of 10 by L.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly and excellent

Report a concern   January 3, 2023 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great experience. Very respectful of my time. Did not play the car sales game. Would definitely buy another vehicle from Hank at Don Franklin in Glasgow.

Report a concern   January 3, 2023 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Getting a ride to Mexican to eat. And Lisa is great
Report a concern   January 2, 2023 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very friendly and easy to work with.
Report a concern   December 31, 2022 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very nice

Report a concern   December 31, 2022 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Extremely friendly and professional staff

Report a concern   December 30, 2022 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was very friendly and courteous. I really appreciated that they came and picked up my car and dropped it off at my workplace. I highly recommend Don Franklin!
Report a concern   December 30, 2022 — Rated 10 out of 10 by N.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly
Report a concern   December 30, 2022 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

The girl up front and one of the managers Brandon Stockton were extremely helpful with my service for recalls on my Nissan. I was able to get the help I needed without any hesitation or acting like I was a burden like most other lots I know. They deserve great recognition! Not to mention another gentleman that helped me as well after service making sure I could pick up my vehicle and not be stuck at work.

Report a concern   December 29, 2022 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I really like dealing with John Florence and the rest of the crew. The folks in the service department are courteous and friendly as well.

Report a concern   December 29, 2022 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Sales was great.


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