Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   January 31, 2023 — Rated 10 out of 10 by D.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and efficient

Report a concern   January 31, 2023 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I appreciated the ability to reach an agreement quickly and without a lot of going back and forth. Everyone was nice and very helpful.

Report a concern   January 31, 2023 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly service!
Report a concern   January 30, 2023 — Rated 10 out of 10 by I.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was very friendly and will work with you. 10/10 in my opinion

Report a concern   January 30, 2023 — Rated 10 out of 10 by V.F. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The facilities are nice and the people are friendly and helpful.
Report a concern   January 30, 2023 — Rated 10 out of 10 by C.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Process went reasonably quickly. Sales and finance people were very very helpful and handled my 84 yr old father in a manner that made him feel at ease and valued as a buyer/decision-maker. Facility and overall environment is very comfortable and friendly. I would recommend this dealership to anyone who wants a new Cadillac - definitely worth the short drive for the positive experience!
Report a concern   January 27, 2023 — Rated 9 out of 10 by R.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Hunter Carroll took really good of me helping me find the right suv to purchase along with Brandon Stockton, Chris Franklin , & Bryon Sorrell & Jason Alexander. I had a issue after purchase with the airbag light they hooked me up with the body shop & Eddie & Heather was there to help me see thru getting what I needed in a short period of time because I had a rental they all were kind & caring happy to get the care I needed so I could still go daily while my suv was being worked on in a timely manner . I’m glad I choose them they have all taken good care of my SUV needs glad I chose this dealership ! Thank you !

Report a concern   January 27, 2023 — Rated 10 out of 10 by M.J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is so very courteous and helpful. Service is excellent!!!!
Report a concern   January 27, 2023 — Rated 10 out of 10 by N.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service

Report a concern   January 27, 2023 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I like the selection you have to choose drone. Also the respect of the people working with the customer. I felt like I had Owens complete attention and he was very helpful explaining g what things were
Report a concern   January 26, 2023 — Rated 10 out of 10 by M.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice and honest people.
Report a concern   January 25, 2023 — Rated 9 out of 10 by C.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Efficiency

Report a concern   January 25, 2023 — Rated 10 out of 10 by A.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

The quickness with which I can get in. The friendly staff
Report a concern   January 25, 2023 — Rated 10 out of 10 by S.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to schedule an appointment and text reminder is nice.
Report a concern   January 25, 2023 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

too early to tell
Report a concern   January 25, 2023 — Rated 10 out of 10 by G.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendliness, competency, service oriented
Report a concern   January 25, 2023 — Rated 10 out of 10 by K.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick service and friendly staff
Report a concern   January 25, 2023 — Rated 10 out of 10 by J.U. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very efficient

Report a concern   January 24, 2023 — Rated 10 out of 10 by M.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly services
Report a concern   January 24, 2023 — Rated 10 out of 10 by H.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Hank was extremely helpful and put up with my monthly texts while I waited for my new car to be built. He always answered any questions I had and walked me thru the whole process.
Report a concern   January 24, 2023 — Rated 10 out of 10 by D.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone was very nice and made sure I was comfortable while I was waiting. Had my oil changed on my vehicle.
Report a concern   January 23, 2023 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick to get me in, super friendly, reasonable prices
Report a concern   January 23, 2023 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is very cordial and explains everything to the Customer. I have known Buck and his Family a very Long time and really appreciate the service we always receive!
Report a concern   January 23, 2023 — Rated 10 out of 10 by A.J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is knowledgeable and the work was done quickly and correctly.
Report a concern   January 23, 2023 — Rated 10 out of 10 by D.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda done an excellent job and answered all of our concerns.
Report a concern   January 23, 2023 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly and way to work with, and will try to do their best to help you out.
Report a concern   January 22, 2023 — Rated 10 out of 10 by S.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Extremely easy to work with

Report a concern   January 20, 2023 — Rated 10 out of 10 by C.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

We were very pleased with our oil change service.

Report a concern   January 20, 2023 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The most fast and friendly service ever
Report a concern   January 20, 2023 — Rated 10 out of 10 by B.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating staff and rest areas and work done on vehicle!

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