Customer Testimonials

i was treated with respect by the personal. Very efficient.

Great customer service. Service department got me in when nobody else would, diagnosed my problem, checked my warranty, and repaired my car quickly and efficiently. Great experience!

I liked working with Stacy she was very kind and helpful to us

We worked with Stacy Manning at Don Franklin/Glasgow and she was the best! Was very patient and kind and answered all our questions. Will definitely be recommending her and Don Franklin to our friends!

every thing

Quick, easy, honest

Quick Service and Great Customer Service

Competent, efficient

Beautiful clean building. Professional. Prompt service. Purchased 2 cars here. Will also purchase next vehicle here.

I have a long history with Nissans going back to a 1974 (Datsun) pickup. To return; time after time, to nissan is a positive statement in itself. I have always considered the ownership of a nissan as a blessing. What else can I say?

Your sales person was very nice and very helpful. I can’t wait to pick up my new car.

Customer service

Our sales rep was very friendly and helpful.

I felt very welcomed there, the vehicles seemed to be in good shape and priced good, and my sales person (Stacy Manning) was very helpful and informative through the whole process. I didn't feel pressured to buy from them which made it easier to decide to go with them.

Everyone is so nice and helpful

The sales team, specifically Stacy made the experience a great one.

The selection and condition of the inventory, along with the lifetime benefits of purchasing a vehicle from Don Franklin are another great addition to the buying experience.

We’ve bought multiple vehicles with Casey Evans and he is always fantastic. We tell him what we want and he finds exactly that. Highly recommend!

Casey was very knowledgeable. Worked with us to find the vehicle we wanted.

Melinda Thompson was the best to work with. I am a very different person to help find a vehicle and she was amazing. Patient, kind and very considerate.

Our Salesman, Nikolas Sorrell was very hospitable and helpful.
I highly recommend Nik and Byron to any of my friends in the Barren and surrounding counties. They are a patient and experienced team of professionals that make you feel comfortable and excited about investing in a vehicle!

Sincerely,
First name removed and Russ Last name removed

Every one makes me fill at ease while i'm looking at cars.

Vehicles were guaranteed to be reliable!! Bryan did an amazing job explaining the bonus of buying the 48m insurance and extra packages before leaving and gave us peace of mind our high buy was of good value !! Towing, diagnostics, any motor issue from tubes to transmission, just all of it needed to let us know we wouldn't end up surprised and over our heads on an off day again! Melinda was amazing as well. She came in an hour after I got there due to being in a meeting just before and helped us find the perfect vehicle to fit our large family. Didn't make us feel pressured into it, offered every paper we signed plus a car fax to let us know she wasn't selling us on a bad dream. Moved us in and out as quickly as she could just as we were hoping. Will definitely recommend Melinda and Don Franklin to every friend asking!

I love my new vechicle that I bought in 2021. Everyone is always friendly when I go for oil change. Don’t have to wait very long.

Everyone is friendly and helpful! I also love the text reminders for appointments!

I recently purchased a car at Don Franklin Glasgow.
My sales associate Brandon Ramey was very well prepared. He stayed in touch, answered my questions, greeted me upon arrival and was very polite and professional.

I also needed to process paperwork with J.D. and he was just as friendly as Brandon.

My car is awesome and I can trust vehicle purchases from Don Franklin.

I have remained a customer since 2013.

Willing to work with me to find the vehicle I desired. The staff was very professional in their desire to make every effort in obtaining the car I desired.

I got an oil change appointment on short notice

The customer service.

My service was performed quickly!

The sales and finance staff made my experience very personalized. Everything I asked for, I got because of the awesome work of the staff.