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Customer Testimonials
Great service sales person was nice professional
While truck shopping, Chevy stood out for me. I have enjoyed all aspects of the truck since owning it.
Fast friendly servive
Quick and friendly
Good cars friendly service
I love my 2024 Tahoe and the services provided to help it in tip top shape. The paint and body shop handled a small scratch wonderfully! They got it painted and you can’t even tell it was ever an issue!
Don Franklin is a great place to make such an important investment. They care for you and your needs!
Oil changes.
All of your staff are amszing and kind to work with.
EVERYTHING WAS GREAT!
Friendly, efficient and good service
Great experience
The service is awesome nice and very fast and especially the service sales department I forgot his name he done a order for me and also showed me how to get my rebate for the tires I bought I think Jacob is his name Columbia ky very very professional and helpful. He. Reds to be commended in his service to Don Franklins it’s customer service reps like him the reason customers keep coming back ..
Easy scheduling, work done timely, nice waiting room, courteous staff
Easy to work with
John was great!
Friendly and fast service. Thanks. A++
Great service departments with quality and time priorities. Friendly staffs at Somerset at Glasgow dealerships.
The Service Department was very helpful in getting me scheduled for my oil change and tire rotation. They went over all the paperwork once it was completed and made certain that I understood everything.
Cordial staff. Text message updates and contact availability.
Quality work performed by Technicians on work performed to date.
The warranty can’t be beat
Amy Morris was nice making service appointment and paying
Excellent customer service. John, Nickolas, a Chris are very helpful. Eddie Gassaway in the body shop is incredibly good at his job.
Excellent customer service.
The best services possible. The kindest staff. The most reliable and affordable cars!
Prices for vehicles validated by sales representative with no pressure.
The services was amazing. They diagnosed the problem. Explained what was the problem. They found a solution that helped with the issue of the vehicle and a financial solution as well. Because they found a special coverage under GM. I will most definitely recommend them to anyone.
Kind customer service and very helpful
We had been a customer of Don Franklin Auto almost 10 years. You won’t find another dealership better to deal with on any trade or purchase, used or new.
Thanks, First name removed & Marla Last name removed
Friendly and good service.

Friendly and prompt service.