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Customer Testimonials
Smooth drive. Take me a while to learn all the features. Really liked Melinda Thompson who sold us the vehicle!
Service is always on point and always happens in a timely fashion. People and the service is always top notch!!!
I bought my 2018 Ford Fusion from Melinda Thompson. She went above and beyond to help me find a car. She was quick to get back with me when I had question and when I told her what I wanted and what price range I needed she dove right in and didn't stop until she found me something that fit both. I would recommend anyone I know looking for a car to go see her before anyone else. If it is on a Don Franklin lot she will find it! She is fantastic to work with, and if I ever look for another vehicle she will be the one I contact!
The walking us around to pick out the best car to please the customer
The service is done right and in a timely manner.
customer service
I love my car, I loved the friendly service and the no pressure to buy! There was No pressure to which vehicle I should purchase and Nicholas listened to all of my concerns and what I was looking for! Really impressed with Don Franklin and their team! I will be buying vehicles from there again in the future! Thank you so very much for your time and patience!
Brandon made the entire process quick and easy, I have always heard of horror story's with dealerships but the experience I had alleviated any of these fears. I would recommend Don Franklin to anyone looking to buy a car.
Everything was great!!!!
Positive service, friendly atmosphere and professional communication.
I was very satisfied with the customer service I received from Melinda Thompson, she was fantastic to work with and went above and beyond to help me find a vehicle that fit my needs.
The friendly and professional treatment that I receive each time that I go.
Professional services. Excellent service and communication
Happy with my purchase!
Friendly service
Pleased with your service.
I like the online scheduling. Plus i didn’t have to wait long for my car to be serviced.
So far everything is going good and I was very pleased with the Sales person Melinda Thompson.
Very friendly!!!
Response is timely
Very courteous.
Clean waiting area and comfortable. Very efficient done in a reasonable amount of time.
Everyone was very friendly and very helpful. We love Don Franklin Ford!
Excellent customer service and friendly staff
Very friendly counter associates. Quick service
Our saleswoman!
Your staff was super friendly and helpful. Trade in value given was beyond fair and the cost for the vehicle was superb
Service was incredible. Employees were friendly and welcoming!
Everyone from start to finish was amazing!!
Casey was very easy to deal with. So was JD.

Everyone is really friendly and helpful.