Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   April 5, 2025 — Rated 9 out of 10 by V.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Whitney
Moon the lady the sold me car made sure I liked the car the service was great in an out I’m about 45 minutes

Report a concern   April 5, 2025 — Rated 10 out of 10 by J.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

They got my wife’s car in without an appointment and got her back on the road.

Report a concern   April 5, 2025 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly workers and good service/products
Report a concern   April 5, 2025 — Rated 10 out of 10 by C.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything

Report a concern   April 5, 2025 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and knowledgeable staff. Honest and helpful.

Report a concern   April 5, 2025 — Rated 10 out of 10 by B.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Best customer service I have ever had at a car dealership

Report a concern   April 5, 2025 — Rated 10 out of 10 by R.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The entire staff were very professional

Report a concern   April 5, 2025 — Rated 10 out of 10 by F.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I work in Glasgow and I always drop my vehicle off and then they bring it back to me, very convenient and everything is always done Anthony Termer normally does our services and he does a great job

Report a concern   April 4, 2025 — Rated 10 out of 10 by S.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

All good. Friendly staff.

Report a concern   April 2, 2025 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and efficient oil change.

Report a concern   April 2, 2025 — Rated 9 out of 10 by A.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Melinda was great!!

Report a concern   April 1, 2025 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everything! Sales associates were attentive and quick, and made our experience great! Melinda Thompson is the best!
Report a concern   April 1, 2025 — Rated 10 out of 10 by N.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Really nice and very helpful didn't take long for oil change
Report a concern   April 1, 2025 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professionalism of staff. Clean and quality service area. Trusted advice. Friendly environment.

Report a concern   March 29, 2025 — Rated 10 out of 10 by W.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good service from knowledgeable people. Cane there because of the 10 yr 100000 power train warranty
Report a concern   March 29, 2025 — Rated 10 out of 10 by R.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

The dealership is very nice and always very clean and neat.The staff if very knowledgeable and professional and treat you with the best respect and service.
Report a concern   March 29, 2025 — Rated 10 out of 10 by T.V. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everything

Report a concern   March 29, 2025 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

You get to the bottom of the problem

Report a concern   March 29, 2025 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything
Report a concern   March 29, 2025 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very fast service an super friendly people!!
Report a concern   March 29, 2025 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very user friendly to deal with. Buying a vehicle only took a couple of hours. The last vehicl we bought (2016) the process was nearly an sll/day ordeal. The salesman was very polite, knowledgeable and personable. We will definitely ne long-term customers.
We had our first service on our new vehicle amd WOW. It was finished in 20 minutes!
Report a concern   March 29, 2025 — Rated 10 out of 10 by S.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Super friendly and knowledgeable people!
Report a concern   March 28, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Outstanding customer service!

Report a concern   March 28, 2025 — Rated 9 out of 10 by D.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Dependable, efficient, friendly
Report a concern   March 28, 2025 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Frankie was awesome! She found exactly what we were looking for and had it ready for a test drive asap. She made the whole buying process a breeze.
Report a concern   March 28, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Exactly what I was looking for, friendly staff, I love God First.

Report a concern   March 28, 2025 — Rated 10 out of 10 by B.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Probably quick service

Report a concern   March 28, 2025 — Rated 10 out of 10 by G.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have purchased 2 autos from the Glasgow store and have found out from the first one that they are great for getting you into the service department and repairing your vehicle. They even went out of their way to fix the first one I had purchased for my grandson in eastern Ky while he was here visiting me by finding a part needed to repair his vehicle which they did not have in stock so he could get back to his eastern Ky home to return to work on time.They are also very nice friendly service department and quick to repair my vehicles. I will continue to purchase any future vehicle I need from them. Also will continue using the service department. I will recommend this dealership to anyone looking for a purchase or repair service.
Report a concern   March 28, 2025 — Rated 10 out of 10 by S.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly and I love that they do the pick and drop off your vehicle for some of their services

Report a concern   March 27, 2025 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice clean waiting area. Friendly professional staff. Timely service while I wait.

Privacy Policy