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Customer Testimonials
Stacy searched through the inventory to find a vehicle that met my requirements and it was waiting for me to test drive when I came to the dealership. She took the time to show me what the vehicle offered and was very knowledgeable.
I like the following:
my sales associate, Stacy- she was knowledgeable and helpful in searching for a vehicle
The man who came out in the rain with an umbrella to shield me from getting wet - very nice gesture
JD - who first offered me a water and later discussed financing with me.
The nice service department - It was good to see Buck was still there
The clean and new facility
Great service department. Doug is exceptional in scheduling your vehicle quickly.
Very accommodating, friendly and supportive to needs of the customer! One of the best interactions I have had with a dealership.
Nice vehicles
Great people and great service.
Friendly Service people and nice waiting area.
Got me in quick very polite service people and got done quickly
My sales lady was outstanding. She created the smoothest purchase I have ever experienced. And at 75 years old I have bought fair amount of cars in my time. Don Franklin should be very proud for hiring Mrs. Frankie. Very pleased with the way the financial person Matt handled his part of the sale as well. A good place to do business with 😊
Staff was very friendly, waiting area is large and clean.
Kind and great service
Ease of making online service appointments.
So far I have had good service.
Debbie Termer and Trevor Thomas and you stand behind your work
You all plan your work and work your plan That's what I like
I made an appointment convenient for me. They were timely in servicing my Elantra. Checked everything out (which means so much to me). Didn't cost any more than at the drive through place I uses to go to. Very efficient!
Great people to work with.
Picked up my car at work
Easy to make an appointment. Fast service. Polite staff.
Smooth, kind, friendly, very understanding, and trustworthy.
I like our car more every time I drive it. Very pleased.
Everyone is kind and helpful.
Salesperson Stacy was the bomb!
Easy to deal with. And great prices
No pressure salesman. Willing to help find the right vehicle for me.
Great selection and great service
I like the service department at Don Franklin. We get our oil changed there every time. Nice friendly service.
Very nice folks, fast service !
Excellent customer service and attention to
The service is great! Very professional & in a timely manner.