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Customer Testimonials
like doing business with old friends.
Respectful and quick service
Good people
Whitney Moon was awesome. She was so helpful and friendly.
Good service
We especially liked our young salesman Nicolas , who is a WKU student. We met him in Oct and continue with him in February. If the car was owned by a non-smoker and had the type of front passenger seat I wanted and cost $28k , I would have bought it.
Nick was great
The customer service skills that ur workers have their courtesy and patience to help me understand everything before I make a purchase.
So far I have bought a total of six vehicles from Don Franklin. This is the first time I’ve ever dealt with the Glasgow office. James Garlds was the one that always sold in my vehicles, but I had a good experience with Trey and Ralph from Glasgow office, they went above and beyond to help us out.
Very Friendly.
Gets you out in a timely manner.
They explain what they done.
Have bought 5 or 6 vehicle from Don Jacob and have always had good service from service and sales.. Price is always good.. Just bought another one yesterday!!
Prompt service, friendly and efficient!
Really nice sales reps that were very helpful.
The best car buying experience we have had! Nik was great and very helpful.
Nicklaus was a great salesman that was very thorough and knowledgeable about the vehicles. Very courteous and did not hesitate to stay longer than a normal work day. Also Byran was very helpful through the finance process and he also stayed later to finish the deal. We have been to other car dealerships and by far this has been the most relaxed and honest people that we have dealt with.
Was treated promptly and courteously
Fantastic
Very cool experience especially with the customer communication.
Quality work. Prices in keeping with area.
Clean facility.
Good customer service.
Friendly staff.
Knowledgeable staff.
Good workmanship.
The service people are what brings me back and what would cause me to recommend to any and all those I know . Very professional and energetic people around . You have the best Service Department personnel. Makes you feel like family.
Everything
Fast service
Attitude. Was very professional and very kind. If they did not know the answer to a question they found out from someone else right away.
Professional, Politeness, Prompt
Frankie England was a pleasure to work with !! I always feel well taken care of with Chris Franklin and his staff.
Friendly knowledgeable staff
Friendly ad convenient
Friendly service personnel
Fast friendly people, greeted as soon as soon as I arrived. Very professional and clean
Service is completed in a timely manner. Staff are wonderful people who go above and beyond for their customers.
Nice friendly and fast service.