Customer Testimonials
My request for help when I returned after a short stay out of state and found the house temperature at 33 degrees (!) got a quick response from a service man. And when the cure was temporary, service continued until the furnace problem was resolved. Now the furnace has been working as it should. It is a relief to know that if there is a recurring problem, a request for aid will be handled quickly.
Great customer service Quick response.
seem to always be pleasant on the phone and do all they can to solve
an issue. when the propane truck got stuck trying to drive on the lawn,
they returned in a few days and fixed the lawn. all in all just satisfaction
in doing business.
The local employees are always very helpful.
We've been supplied by DE energy for 35+ years for oil and propane and have never had to call for fuel and have never run out.
Only negative aspect is the time it takes to talk to an agent. I became a member Nov 2019 and response was always great but not lately. Great technicians and representatives. Thank you!
Reliable, friendly service.
24 hour repair service
timely automatic delivery
Now that I run the household, I appreciate the help in locating the propane/oil gauge and how to read them.
Good service.
Good service. I do think your prices are a little high.
Respond quickly to service requests and very friendly service.
easy to work with
I your people truly care and are very helpful
What I appreciate is your responsiveness. Even though there are umpteen calls for service on stormy days, when it’s hard to get a hold of a live person, when I actually DO, they are understanding and make things happen quickly. That’s gold. I also want to comment the truck drivers who have to drive through crazy weather conditions and wade through snow banks to fill our heating oil. I can’t express my gratitude enough. Thank you.
Pleased with the: service, VA and senior discounts. I would recommend that phoning in accessibility be improved. One has to wait a considerate amount of tie to talk to a human!
Even though we did not get the path shoveled, the driver delivered to us anyways. This was greatly appreciated!
Prompt service, reasonable prices and always show up
When my propane gets low, they are there to fill my tanks. The service men are very polite.
Excellent and prompt service. Also very accom odating to indivual needs..
The delivery drivers make the company great. The driveway into our house is not the easiest approach, sitting down a hill and over a stream, but our delivery driver handles it with ease. We trust him to keep the oil flowing during the winter and have never been disappointed.
Great device and delivery.
Propane is delivered on a timely basis. Very dependable service.
I like the customer service and friendly attitude even after having to explain things for me a couple times!
Also the quickness of the delivery was top notch!
Professional, courteous and helpful employees
Everything is easy….. automatic delivery timing, courteous driver, communication and making payments.
Knowledgeable service people!
i never have to worry about heating and cooking
Delivery man Kenneth was outstanding and very professional in providing our multiple location fill ups! All around very good image for your company! Ray Lavoie in Mechanic Falls
Your custo mer service is excellent. And I'm learning and liking your new web site.