Customer Testimonials
Delivery personnel
Your drivers never have an issue delivering propane up our driveway, especially in the winter months.
Professional and consistent service. Do miss the personal contact…
Reliability
Very easy to communicate with Downeast.
We are very pleased with the service that we receive. Always on time, and the service is always extremely friendly. Even during this icy and snowy winter, always greeted with a smile.
My husband and I have only been living in Maine for the last three years. We are so pleased that we signed up with your company.
Thank you for your continued outstanding service.
Best,
Ingri van der lugt
Downeast has consistently been reliable and great with their services. I highly recommend them!
Professional and fast service.
delivery man was excellent and very caring. Made sure I could get my deliveries when I forgot to open garage door. Always pleasant, even when it took extra time for him.
We appreciate the courteous and efficient product (truck) drivers who safely deliver fuel to our residence
Your customer service people are great. The ability to reach a live person, especially one in your service area, is not great.
We have been Down East customers for 15 years. We have been very satisfied with our service and recommended our friends to use Down East services.
Automatic delivery, reliability.
Prebuy plan
Delivery service
Customer Service
Great service. Automated. App is excellent. Payment is easy.
I never had a problem with their services. Customer service was always good.
Friendly responsive and great service
Prompt service.
On how friendly people are when talking with them on the phone. Made it very easy when I was getting my account set up
I find my fixed rate plan very convenient and competitively priced. Delivery is reliable and the service I receive on my annual boiler tune- up is always great.
No longer living in Maine, so you can strike me from your lists. We had good service, 1Phone number removed!
Good service
Easy and fast service
Appreciated the prompt reply to our call and subsequent delivery of propane.
Responsive, and timely.
You keep us informed of everything. Service has been great.
Jeff, Nick, Julian and your delivery driver whose name I didn't get, are real pros. I was out of Propane, they came, set up my system, checked the integrity of the connections, repaired outside leaks and had me up and running the same day just before a freeze.
Can't thank them enough. They're all real credits to your company.
Cheers,
Peter J. Havas
Easy to work with
The office staff in Brunswick have ALWAYS been friendly and helpful. Delivery’s are always made in a timely manner. And I am grateful for the special pricing because of my membership with Elijah Kellogg Church.
Provided excellent service since 1993.