Customer Testimonials
Your speedy as well as your kind and helpful responses!
Easy to set up
Fast service
Great service
Spoke with customer service yesterday (long wait but they made us aware) and she was great! Pulled up my account and had tons of datapoints! She said it would be 2-3 weeks before a K1 delivery which was fine! And they came the next day! Thank you for personal and knowledgeable and exceptional service! Beth
I am a new customer !
Came out to fill tank / checked lines.
Notified me when they were arriving !
the great price and dependability.
They have been super responsive whenever we needed anything from propane deliveries to hot water heater repair. Highly.recommended!!
I was very concerned with the new way it is determined when an automatic delivery is made. In the past we always received a delivery by the time our gauge was at 10 percent. This mo th we were down to 6 prrcent and it was the weekend so I was unable to speak to anyone. I called on Monday and was told we were scheduled for delivery that day. I was very pleased to receive a call apologizing for being caused stress. I was assured going forward we should not get so low. We have been with the company for years and have always received our deliveries in a timely manner.
I never have to worry about running out of propane.
Have been a customer since 2008...deliveries have always been on time...lately I know it has been tricky to get in touch by phone but I am sure the kinks will be worked out. No real complaints.
Reliable deliveries and responsive customer service.
That you take care of business
Delivery guy was great!!
Downeast Energy provides excelent serviice,at a fair price. I can only hope that it will continue now that they have been swallod by Superiior Propane.
Friendly customer service and prompt response times
A customer since 2011 and very satisfied.........
Ya. I can save a few bucks elsewhere. But the service is top notch.
There has been demonstrated a failure to communicate to the customers regarding the closures of walk in offices resulting in less than a high confidence level in Superior Propane. Better communication is recommended.
Timely and competent
Friendly, helpful staff
They are prompt, consistent and make it simple for homeowners with auto delivery and monthly auto pay. We also bought two furnaces from them during home renovations. Very easy to work with. Highly recommend.
Im on automatic delivery and never had a problem. Always have propane in my tanks.
Thank you.
Friendly, efficient, staff. Very reliable.
Pleasant and professional
I believe that Justin Morin is a tremendous asset to your company and the good service and good report from me stems from his dedication to your company and the people he serves. I have no issues getting my Propane from Downeast Energy.
Thank you.
Roger Labbe
Nice to receive a credit when signing up. Also good that propane gets replenished automatically.
They work, they're delivered efficiently
We always receive timely delivery. Service department when we have issues with furnace responds in timely manner
I was able to request delivery on line, which was very easy. Fuel delivery arrived in 2 days. The web site was clear for both requesting delivery and paying the bill.