Customer Testimonials
no problems at all with the service.
Happy with customer service. Very responsive.
Love automatic delivery!
Two men who delivered our last tank of fuel were very friendly
They were very patient talking me & kept in touch with me during the whole process.
They even send pictures of the work done.
only get propane from you, but everyone pleasant and friendly
Downeast has been our fuel company for 7 years now and have taken excellent care of our heating needs .
Well, you keep the oil tank filled in the cold weather months...without me having to call.
that gives me a sense of security about staying warm.
Your employees are polite and helpful when I need to contact them.
I check the levels in the tank and do get a bit anxious if it gets down low.
I do miss the paper bill when I get oil delivered...
I followed your recommendations for a new person to clean and service the boiler...
He was very nice ... and said he thought the boiler was oxygen starved so we
are trying to have something open to the crawl space to give the boiler oxygen. It seems to be working. When the boiler runs it's not as loud.
Leave the paperwork on delivery
I like that you seem to know when we need propane refilled - we rarely need to request a refill. Also, I like paying electronically, after reviewing my bill online. I HATE PAPER!
Thank you,
Kathy Frost
Reliable and friendly
Friendly and timely customer service.
Great professional service. Prompt and timely delivery. Thank you!
Very dependable and I like the discount if you pay within a certain time period.
The delivery man came to my door to check when my garage wasn't open. since my tank was almost empty it was a much appreciated gesture.
Service.....always ready to help.
Reliability Price. Customer Service
Fast and courteous!!
been with this company for many years and they never let me run out of fuel
the other company i was with let me run out twice and once during a blizzard
I have been a customer of Downeast Energy - in all its configurations - since 1974, and appreciate the reliability and service they embody.
Reliable delivery
people in office very helpful polite
Dependable dependable dependable
Timely and easy yo talk with.
Great service ! Like clock work
Prompt service, helped with billing problem.
We needed a new propane range connected. I was able to schedule this and have a technician come out within a reasonable period of time. The work was completed with great care, efficiency, and thoroughness by a very pleasant young man. I was very pleased with this level of service.
This company will respond quickly if the need us there.
I don’t have to worry about my oil level. It is always filled up before going too low and the service department is great. Recently had a problem with my furnace and they were here quickly. Thank you Downeast.
Appreciate the professionalism and quick response.
Reliability is the most important criteria for me.
I know I can count on you when I call with a question; OR if there is what I think might be a problem. You are always there for you.