Customer Testimonials
Always seem to have their timing to refill our tank. New monitoring device should make it even better. 9 is a good rating. I'd have given a 10 if delivery was free
Great service
Arrived on schedule.
Annual burner service was performed expertly by service man. thanks.
Very quick service, thanks!
representatives are very helpful
Efficient,timely delivery and service.
I like the availability of a service plan and that I can sign up for automatic delivery. Also, when our furnace has gone out, the repairman came promptly. I have had great service whenever I needed to speak on the phone with Downeast. The oil delivery bill is clear and offers a small discount if paid within 10 days. Their website is easy to access for my account. We have been customers for 43 years.
Great fast service! Friendly delivery men!
Pricing and service
Good Service. Customer Service Reos are always friendly and helpful. Deliveries are within specified time.
Dependable , knowledgeable,
Services have improved over the past year. Using the website to order product and monitor account is easy and accurate. We are very pleased with the improvements made.
Prompt service. Originally requested fill tank then asked for a gallon total not sure why. I estimated 150 I think it came close to filling tank.
Prompt, courteous and helpful. The representatives that answered my calls and questions were very knowledgeable, patient and kind.
Good service —never miss a fill up dates
Service tech was great! Filled the tank fast! Happy customer!
Quick service
Reliability of service and product delivery. Friendly drivers.
Good service
You always make sure we have the propane we need without chasing you
Great service, reasonable prices, prompt response time!
Besides working with me in negotiating a fair lock-in propane price for the 2026/2027 season, they're deliveries are always on time. Very nice people to deal with.
I find these services excellent! Everyone is helpful and very courteous when contacted. I have never had any issues with the company and am sure I will not in the future.
Great service great people
Great customer service on the phone and prompt delivery.
Very good service along with your pricing is excellent. I’m a handicap person and on a fixed income and have a hard time this time of year specially. Thank you so much.
na
Easy to talk to a human
easy to order deliveries and pay bills online