Customer Testimonials
Service was quick and efficient. I had a scheduled service window of 2-4 pm and the tech called/arrived very shortly after 2 so there was minimal waiting involved. He diagnosed and fixed the issue on my newer Whirlpool washer unit very quickly and it works like a charm now. I will use Downeast Energy again for any appliance issues in the future.
Highly recommend Downeast Emergency
Your delivery service was very quick and I am very happy
Delivery is dependable and efficient. Drivers are courteous and clean.
Timely and helpful.
Prompt service
Always come through when they say they will. On-line portal for order checks and payments is excellent!
yearly burner service was great-phone set up easy
I like auto payment.
Rep Steve Trudelle
We have been satisfied customers for a couple of decades. We participate in the monthly payment plan. We have never once run out of oil. We have never had any problems contacting the company. Very satisfied.
So far the company and its people have been easy to deal with. However I did recommend to
My son to switch to you and he was denied due to a notice you are not taking new customer.
Why ask if you don’t or can’t take on new business?
friendly, competent delivery people
Always prompt in filling my tank. Easy payment options.
assurance of propane refill with out the need to contact
We have 10 accounts
Thank you!
The winter temps this year have been rough, I am happy the tankers are keeping my pigs fueled up.
Very efficient in knowing when to deliver propane. Your staff is very efficient in responding to requests and information
I am a COD customer which puts me at the bottom of this list. I was ok with that. I called early. Nevertheless delivery was made in a couple days. Great service.
they just keep stuff in the tank
Very responsive when needed. Deliveries are timely
Timely deliveries and service and response to questions.
You are great! We have used you many years and never been unsatisfied!!!! Ty for being here fast!!!!
Great customer service! Thank you!
Response time is excellent! 😊😊
You are on time and easy to work with.
Ordered product on a Friday, was delivered the folowing Monday
I can't remember how long my husband & I have been customers of Downeast, but it has been quite awhile. Over the years we have been treated very well. Now that I am alone, it has been a comfort to know Downeast is just a phone call away. I think we always participated in the budget plan & auto-delivery and I have continued that since my husband's passing.
Prompt service.
I like how I can view my account easily online and see in real time where my tanks are at. I also like that when I’m using auto pay I can have a set amount due every month so I’m not taken by surprise with costs. Great experience with this company!
I was so happy that you guys were willing to do a delivery that I was not sure I needed! I had someone come out to check my tanks a month before. Apparently, the floaters balls got stuck with the temps we had. But still feeling unsure they did a 20-gallon delivery for me. Which confirmed that my tanks were indeed okay. What a relief for me. BEST!!!! Gas company I have had so far. So happy with them!! Anybody out there not happy with yours.... try them!!
Mary D.