Customer Testimonials
We have been customers since Don Rich about 43 years ago. Have always been more than happy with their service.
You keep track of when we might need propane and deliver it without our needing to make inquiries or give reminders.
We depend on your annual servicing of the heater in the basement of our camp! Dependable and expert service every time. Thank you!
Reliability.
You are prompt and your deliveries are expected on time and they are
You keep it priced right and keep it simple
Friendly & knowledgeable staff. Great customer service.
Quality product, good service, fair pricing.
customer service is better than most when I have to visit the Windham, ME location.
Your price of propane is higher than it should be though. I even signed up for a savings plan with automatic payments but you still are not as competitive as others.
Prompt. Easy to work with.
The antenna on my propane tanks that allows you to monitor my level.
The people who work at down east of professional and considerate and always do a good job thank you Name removed
Downeast Energy has been very faithful over the years delivering our home propane.
When we've needed service, the company has responded in a very timely manner.
The very quick and professional response to our "out of heat" issue --- Thanks you again
Responsive, respectful and friendly customer service.
budget payments that dont break our budget. timely delivery
Just great all around! I called the office last week and a woman I spoke to was fabulous. I appreciated her reassurances that I still had enough oil to get me through the end of the month but I was afraid I wouldn’t make it.
She placed the order and it was delivered a few days later. And of course she was probably correct and I likely would have been okay until the end of the month! I appreciate her and the service.
you are reliable and have taken care of my needs for many many years
Reliable, professional and very efficient and pleasant to work with.
Automatic oil deliveries are dependable and timely. Service calls have always been attended to promptly. Your staff is friendly, courteous, and competent.
The people in your company
Downeast Energy Keeps Us Warm!
I think Downeast energy is pretty dependable, they keep my tanks full all season, keep my broiler working good , and prices are fair. Not great prices but fair.
Always on time. Great people to talk to .
Great service
Technician came the same day I called
Very knowledgeable
Actually being able to speak to a customer service representative who is very helpful and knowledgeable is a beautiful thing. Delivery of fuel is prompt and always shows up when scheduled.
Staff have been friendly and helpful with questions. Repair services have been tinely and professionally completed when requested. Have used for many years now.
Everything!
Quick and friendly service. Accommodating staff. A company that is helpful and makes it easy.
Availability of a real person to deal with; specifically Wanda MacArthur