Client Testimonials
Great experience! Staff was super friendly and the place was very clean and calming. Highly recommend them.
Actually for the first time in in years my therapist wasn’t great
I really loved my Korean Scrub and Massage. Carmen is amazing. My only feedback is maybe some aromatherapy in the massage rooms as they smelled slightly musty. It didn't take away from my experience but the smell was noticeable. I was in the outside massage rooms not the ones in the main shop. Thank you!!
Great service
The massage, lobby, and staff!
I like the new beds for the scrubs! Safer and convenient with the water.
Therapist was good and friendly.
Relaxing lobby! Friendly and helpful front staff.
Nice environment, great service, reasonable price.
Easy to schedule appointments, great services
The massage was excellent and facilty was clean and staff friendly!
Clean. Comfortable. Carmen.
The massages are consistently great quality (pressure is good), the spa is clean.
LaDonna is great!
Great front desk and massage person
Thank you, Tim, for making it possible to continue to care for my mom in her last days on earth while working 60-80 hours weeks to pay the bills.
Your 2 hour hot stone massage on my broken body is helping more than just me.
Thank you!
I am from MN visit our family in Alameda several times a year. I love reflexology and find it difficult to find treatments in Minneapolis. Since February I have had reflexology with Charlie with time I’m here. He is very good.
I love your spa, the calming environment, great products, ease of booking and lovely staff.
Julie V
Customer service and service provider.
massage was great and atmosphere was relaxing. ty!
I had such an amazing experience! Everything from the massage to the scrub was excellent! I felt very comfortable and welcomed!! Thank you for giving me such a great experience, will come back soon!
cleanliness
I really appreciate that getting a massage at Kume is both easy to book and highly satisfying. The space is comfortable, clean and relaxing. The staff are welcoming and friendly. And the massages I've had have always been really good at getting to my knots and tightness. The staff always adjust pressure when requested. I always recommend Kume Spa to friends.
Excellent massage, professional staff and super clean facility. I love Kume Spa.
Great price and massage 💆♀️
Tiffany was fantastic . She made me feel comfortable and relaxed during my KBS. We made conversation and she was easy to talk to. She did such a good job . Will definitely be back. Thanks Tiffany !!!
The environment was clean and comfortable.
Ugh loved it
I submitted feedback for this experience through text, but will share here as well.
Love the services - peaceful, nurturing. Priced very well.
Kume is a haven for me and I love coming there.
This time around I want to thank Charlie, Tom, Kevin for amazing treatments. True professionals.
. I normally go to the 19th st. location. Thought i'd try Grand Lake for a change. i had Lily . she was excellent. I have been dealing /w a lot of stress from a personal grief experience and he massage was very healing. I will alternate between Grand Lake & 19th St. from time to time. Kume is a great spa. All masseuses i've had work on me are excellent. Highly skilled and sensitive to the needs of the customer.
My massage was wonderful and the service was friendly:)
Service
Scrub was great.