Customer Testimonials
I was in my home and the agent knocked but I was unaware until I went outside an saw him leaving. He is always very friendly and thorough. He loves his job and it shows !
Always professional and effective
Reliable, dependable and always advise you of their services performed.
No bugs!
On the rare occasion the ants visit you are out here immediately.
Love Austin.
The extermination works. There is nothing more to say!
Jimmy always calls in advance to let us know he is on the way. He always asks how things are going. I appreciate his communication. I'm glad that it's always Jimmy servicing our property.
The people
The service people go right to work and are friendly. People in the office are very helpful
The tech, Jay, is super at his job and very thorough.
Very polite and concerned about any problem.
When I told Adam that I have been seeing stink bugs in my home, he offered useful information about them. I appreciate the excellence of friendly and reliable service and that you provide.
Courtney has been doing our service for as long a I can remember. Wonderful man and always does a thorough job!
No bugs in a while and the service man is very knowledgeable and eager to help us resolve any problems.
James was very knowledgeable about the problem we were experiencing and provided an answer/ solution.
Bryan has been the best part of my experience with Northwest. I mean if we are talking about customer service, look no further. He is always on top of his work and he goes the extra mile every single time. He is professional, responsive, and dilligent. Bryan and his customer service are the reason I moved over to Northwest from Terminix. He is the best.
Jimmy is courteous, professional and timely. We appreciate that he calls in advance of a scheduled service to identify any issues we may be having that he can address for us. He is an outstanding representative for your Company!
Always show up when scheduled with feedback from tech when it warrants.
They give me a couple days notice before they come. They are responsive to questions and give me a report of anything they saw when they finish.
Always good pest control service by Norman.
Service Attendant was very courteous, professional and thorough .
Polite, knowledgeable.On time
Easy and consistent
Timely professional service when mecessary.
Nathan is so friendly and helpful—and we've seen no critters since we've been with you!
Friendly service. Keeps us informed of any problems.
Adam is great!
Friendly techs and professionalism.
Timely service and took ownership of a small issue to fix it fast and professionally.
A great company, all staff are nice to deal with, they know their product and also what needs to be done. Always on time and they call before. Have treatments for both outside and inside. Very pleased that we found them when we moved here a few year back.
Northwest Exterminating is reliable, technicians are knowledgeable about rodents and bugs of all species, in this area and from other regions. Northwest seems to have employed men and women who are fearless. I have watched them climb from my raised deck to the roof edge and do battle with a spider the size of a salad plate! The spider after being sprayed by the Northwest Technician, attempted to escape hopeful it could return later (I think). The Northwest Tech, moved down the ladder rapidly to keep up with the spider's rapid decent keeping an eye on it as it tried to hide in the lawn. It was zapped one more time and carried away for disposal in the Northwest Truck with a giant angry mouse painted on it.
My more recent Northwest visit was on a below freezing day this January, and still a Northwest Technician arrived ready to maintain the protective perimeter they have placed around this house. I am a very satisfied Fan of Northwest Exterminating.
Friendly , thorough and competent service.